RCS Messages Gone After Factory Reset
As the title states, after I had to factory reset my phone, I noticed my rcs messages were gone.
I've had my Samsung s25 for about 10 months now. When I set it up, I made sure backup was on both for my samsung cloud and google account. A few days ago, google messages was acting up, and after multiple attempts, calls with samsung care and with my phone carrier, my last option was to factory reset my phone. I made sure I did one final backup on both samsung cloud and google one. However, as I've restored my data, I noticed that I'm missing a lot of text messages I've sent and received after I set up this new phone. Did neither the samsung cloud or google messages save these chats?? Is there any way to get these messages back or are they gone? I'm just so confused because some text messages that were rcs chats are now mms (which is fine, but I'm confused why it's not consistent). Any help is appreciated.