r/GoogleTV

Hello,

I am experiencing a serious issue with my Google TV Streamer after a recent software update.

Device:
Google TV Streamer 4K
Android TV OS 14
Build: UTTK.260317.003
Security patch: April 1, 2026

Problem:
Most streaming apps fail immediately when opened. The issue started after a software update.
Affected apps:
Netflix: Error (-100) immediately on launch
Disney+: General error immediately on launch
NPO Start: Error 35000 (configuration error)
Multiple other streaming apps show similar behavior

Apps that still work:
YouTube
Google Play Store
App downloads and updates

Troubleshooting already completed:
Installed the latest system update
Restarted the device multiple times
Performed a full factory reset
Reinstalled affected apps
Tested on my home network and on a mobile hotspot
Verified Widevine DRM status = L1
Confirmed date/time settings are correct
All apps are fully up to date

Because the issue persists after a factory reset and also occurs on a mobile hotspot, it does not appear to be related to my network or internet provider.

can someone please investigate whether this may be related to build UTTK.260317.003 or a known firmware/certification issue affecting streaming applications?

Thanks

I am helping an elder family member who has just moved into a care home. The home is 8 years old and for whatever reason the planners decided to put 'dumb' flat screen TVs in the rooms. There is scope to attach media devices somehow, though so far I can't see the back of the TV to see what ports it has, though feeling as much as I can I think it has HDMI.

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Looking at the Google TV Streamer 4K online it says that it connects with HDMI. I see the streamer unit also seems to have an Ethernet port. Can I connect the streamer to the home's internet network with Ethernet cable rather than WiFi, and then to the TV with HDMI?

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I'm a bit worried about my family member's ability to control the TV from the streamer remote. It says it has voice control, do you have to use that or can you also select items to view using buttons? There are not many buttons! She is used to a Samsung smart TV at home, so wondering how she will find the transition.

Has anyone else’s streamer started randomly becoming unresponsive since the latest update?

whys nothing playing on brand new google tv, can log into streaming services and then stuck on loading or says no network
works on phone hotspot but ?! please help!!!

But, does it really work?

Hello
I follow the official instructions to hold the button on the back for 15 seconds and wait for the light to flash orange - this doesn't happen. The light flashes white repeatedly but device does not reset.

Please help. What should I do?

Most of the current android tv come with 2 GB RAM, which is terrible in this era. I mean, the phones are now coming with 16GB RAM what's the issue with Android TVs?? Also, they are poorly optimized.

I guess, I don't need a super good DDR5 RAM, I just want a decent RAM even 4 GB or 6GB even from old phones will be super smooth. Please don't tell me to use Apple TV. The point I'm making will be worthless. I don't want to open the TV internal parts, there's a room for internal storage expansion but not RAM.

Question in the title. This seems like a trivial thing to do since GTV already has your Google userid and credentials. Why does it take 3 days?

Curious about whether the Google 4K Streamer is the better option vs built in Smart TV apps.

Both apps upscale which do you think is better overall.

I'm in the UK and just got the Thomson 270. Set it up, all good. Now my TV won't turn on or off via the LG or universal remotes I have, I can turn it on and off via the LG ThinQ app thankfully. I have played about with all the HDMI-CEC settings and nothing seems to have worked. I can't turn off HDMI-CEC on the TV because then my Sonos soundbar won't work.

Has anyone else had this issue?