r/GroceryStores

It is so important that you know approximately what you should be charged for your produce! The price on the floor is in pounds, at the cash register it is kilograms. It is not easy

My delivery order was delivered to the wrong address. Customer support advised me to re-submit the order and told me they submitted a refund request that would take around 7 days to process. A day later I received a copy-and-paste reply telling me they carefully investigated my claim and denied the refund. (Addressed to 'Hello' and dated 2024 so clearly a templated response.) I sent them photo proof that the first delivery was dropped off at the wrong address. They still refuse to honor their refund promise. I called them and again, they told me they would initiate a refund and again, I received the exact same email a day later. Been a customer for almost 20 years. Switched to Smiths and requested a chargeback from my bank. Probably the worst customer support experience I've ever had.

It's such a small thing, but it's so much cleaner than those crinkled paper tags that are always falling off the shelves.

I noticed today that they actually have little lights on them that flash to help the staff find items for online orders, and some have QR codes you can scan for coupons. It's weirdly satisfying to see the store finally catch up to 2026 tech

Hello! I opened a can of Campbell’s Cream of Chicken soup this evening for cooking. I noticed the consistency looked like toothpaste, was very thick (and didn’t separate well), and it appears to be mostly oil and cornstarch rather than cream. Has anyone noticed a formula change recently from the soup company?

a human scans all my items and places them in the bags i provided- then they take my payment and i leave. no email,,postal code, 👨‍💻 hon number, rewards card. just money exchanged for merchandise -l

i’m too old for of this shit, rigg

Have they been discontinued? I am DYING without the Coconut 🥥 Pineapple 🍍 drops but see several others who are also X’d out. TIA!

Hey I am a new grad shifting here and I am suprised- the target downtown was all locked and buying everything was so difficult and expensive- whats the best place I can go to and buy all the movein material/ kitchen supplies?
Is there a difference between the sf city prices vs can I fond them cheaper if I drive a little?

We integrated our POS system with an ESL pricing platform across six stores. Most updates are applied instantly, but occasionally the ESL labels fail to reflect updated pricing. The update flow is: POS -Middleware API -ESL cloud -Base station -Label update.

The issue is that the POS system immediately shows the correct updated price, while some ESL labels continue displaying the old price for hours. Performing a manual refresh usually fixes the issue temporarily. We’ve already checked the API logs and found no failed requests, confirmed that cloud sync status reports all updates as “success,” and verified that base station connectivity remains stable.At this point, we’re wondering whether this could be caused by a caching layer issue, queue processing delays, or a label firmware desynchronization problem.

Currently using CRE by PC America and honestly there’s a lot that I like, especially the overall layout and flexibility. But one thing driving me crazy is the purchase order/receiving workflow, and I wanted to see what other grocery or c-store operators are using.

Main issues:
When I’m receiving a PO and notice a vendor cost change, I can’t adjust my selling price right there. I have to leave the purchase order section, go into inventory management, pull the item back up (scan or search), and then update pricing.

What I’d love is a system where during PO receiving:
- I can immediately adjust selling prices.
- The system detects cost changes automatically.
- It suggests retail prices based on margin rules.

Other big needs:
- Expiration date tracking/reminders.
- Compatibility with handheld scanners, scales, and PLU lookups.
- Custom barcodes/SKU lookups for produce.
- MUST allow me to use my own processor.

I also want something with a similar layout to PC America, or at least customizable.

Now, another major thing I’ve seen with some systems is that their screens aren’t responsive and they’re slow. Plus, many are too expensive—I just need practical features!

One system I liked best from a demo was Comcash. But can anyone confirm if Comcash allows using my own processor? I also had issues when the power went out—after unplugging the scale and plugging it back in, it wouldn’t communicate with the POS again without calling them. Despite that, Comcash was my top choice if those issues could be addressed.

I’d appreciate any insight or other system recommendations that check these boxes!

I work for a smaller grocery store and 2 nights a week I work completely alone. On these nights, I have recently started bringing my drone to work and flying it around inside the store. It is so much fun lol.

🛑✋🏻🤦‍♂️🧟‍♂️Harris teeter only promotes weak people that kiss ass. They prefer ex drug addicts that they can manipulate. Their moto for hard working smart people is “work hard and we will prove we don’t give a shit about you”. Most disgusting toxic work environment I have ever worked in and will never work in retail again!!! The only thing that has saved them thus far is a few good workers, such as myself, but I hope they fail miserably as they deserve!!! Stay away from this place if you care about your mental stability!!!

https://preview.redd.it/juld2z79myzg1.png?width=1626&format=png&auto=webp&s=92a5d11c575c54c1059555f5e1ac7163b49da742

Theres no motor in the cart wheels, how can anyone believe the carts will stop at the doors?