50% off for Employees Weekend Rules?
Ok, imma start this off with the fact that I work at Spirit Halloween. Since the company merger, I’ve been told that I can now get an employee discount at Hot Topic. We’ve had Hot Topic employees use their employee numbers for discounts in our system, and they work just fine. Spirit sent out an email saying that we (Spirit employees) can get the 50% off discount for this weekend. I went in store today, bought some stuff, gave them my info, but my total seemed high. I left the store for a second to look over my receipt and I didn’t get the discount? So I went back in and the manager was just as confused as I was. At first it seemed like a system error, so she needed to make some calls. I left the store again to give them time to figure things out, and when I came back I was told that Spirit employees don’t qualify for the discount? I decided to just return my items, I really didn’t want a fuss. But I guess the manager felt bad, so she called her manager again to see if there was anything they could do. The store manager actually requested to talk to me on the phone. She told me that they received an email this morning saying that Spirit employees won’t be getting the discount. I just don’t know why we would receive an email saying the exact opposite? Given, we did get the email a few days ago, and things change, but why weren’t we updated? Has anyone else encountered this? (I did end up just returning everything, in case anyone was wondering🥸)((I’m also not bashing the employees, it seems like corporate really fudged some stuff up))
UPDATE
Thank you all so much for your replies! It seems the location I went to was ill informed (which happens, I get it). I’m going to try my luck at a different location, today, and hopefully have a better outcome!