Safe K9 Boarding & Training Dubai – My Experience
⚠️ Warning to Dog Owners – Please Read Before
Choosing a Boarding Facility
If you’ve had an experience with this facility and would like to share a genuine review, you’re welcome to post it here. There’s a chance your Google review may be reported and removed by them just like all the others “bad” reviews, so this can be a place to ensure your experience is heard.
I’m sharing my experience because my Google review was reported and removed, and I want other pet owners to have access to the information before making a decision.
This is probably the 100th time I’ve had to write this. My genuine Google review keeps getting removed, along with reviews from other people. Instead of addressing the concerns being raised, all they seem to be doing is reporting negative reviews. Whenever a bad review disappears, there often seems to be a sudden surge of positive reviews within the hour.
Several people have also come forward to me saying they left Google reviews stating that they believed the punishment style used during training was harsh and involved excessive leash tugging, and they told me those reviews were removed as well.
I left my dog at Safe K9 Boarding & Training Dubai for approximately one month. Prior to boarding, she had never been around other dogs and had very limited exposure outside the home. She appeared completely healthy when I dropped her off.
Within a day of picking her up, she developed respiratory symptoms and was hospitalized. A respiratory PCR panel later came back positive for two contagious respiratory infections: Bordetella bronchiseptica and Mycoplasma.
I understand that boarding facilities can never guarantee a dog will not become sick, especially in environments where many dogs are together. My concern was not the illness itself, but how my concerns were handled afterward. I asked whether further investigation would be carried out for the wellbeing of other dogs and whether additional preventative measures could be considered in the future. I did not feel my concerns were taken seriously and their responses were very defensive.
I am not telling anyone what conclusion to reach. I am simply sharing my documented experience, which includes veterinary records, PCR test results, invoices, and communications.
I would also encourage people to read not only the positive reviews, but the business’s responses to negative reviews. In my opinion, the way a business responds to criticism can tell you just as much as the reviews themselves. Also keep in mind that genuine negative reviews may not remain visible. My own review has repeatedly been removed, and I’ve also seen other reviews discussing infections and other negative experiences disappear over time.
As a pet owner, watching your dog struggle with an illness is heartbreaking. I encourage anyone considering a boarding facility to do thorough research, ask detailed questions about health protocols, and make the decision they feel is best for their pet.