r/LenovoLegion

Can’t believe I let this happen

Can’t believe I let this happen

Hi all, first of all I know this probably sounds very over dramatic, and I know I’ll get over it eventually, but just really annoyed with myself right now and wanted to vent. Long story short I was cleaning my desk so I moved the power brick to an open cabinet directly above the desk (and the laptop), which in hindsight was a horrible idea. Somehow, as I was cleaning, the brick fell about 2 feet directly onto the back of the screen (I honestly don’t even know how it fell because the entire brick was on the shelf, but I’m guessing I may have accidentally tugged on the cable with my elbow, which would’ve dragged it down). It hit with one of the corners of the brick, which made this dent. Thankfully the screen seems to be okay for now, but I’m just really mad at myself for being so careless and letting this happen. I haven’t even had this Legion for a year and now has this deep dent in it. I always try to take very good care of everything I own so just a bit shocked at the moment.

u/Badger_of_Death2002 — 8 days ago

Pour one out for my GPU

Long story short, my RTX 3080M is failing in my Legion 7i. I got a Code 43 last night and exhausted every option to try and fix it with no luck. This laptop has been my pride and joy the last 5 years. I'm very sad, and with the current PC market, I'm dreading the thought of how much a new gaming rig will be.

u/LonkToTheFuture — 8 days ago

Lenovo India nightmare: ₹225,000 Legion Pro 5

The Sudden Death & The Waiting Game (Under 3 Year Legion Ultimate Warranty)

This absolute nightmare started in the last week of September. My flagship Lenovo Legion Pro 5 (which cost ₹2,25,000) was working perfectly in the morning, but suddenly completely died and refused to turn on. I raised a ticket via their chatbot, and my replacement parts quickly arrived at the local offline service center.

​Then, the stalling began. It took Lenovo a massive 8 days just to assign an engineer to visit my house for onsite service. There was absolutely zero transparency between the company and the local center—nobody knew what was going on, and I had to constantly follow up just to get someone to do their job.

​The Botched Repairs (A Comedy of Errors)

When the engineer finally arrived, it kicked off a humiliating chain of failed repairs:

​Repair 1: They replaced the motherboard. The laptop finally turned on, but it started overheating extremely fast, and the keyboard RGB lights were completely dead.

​Repair 2: I complained again. Waited another 4 to 6 days after new parts were delivered. They replaced the upper keyboard component. The overheating stopped, but the RGB lights were still completely dead.

​Repair 3: Raised the issue again. This time, I waited 10 days just for the engineer to be assigned. They replaced both the entire motherboard and the upper keyboard component again. The result? The lights still didn't work.

​The DOA Approval & The Extortion

After multiple motherboard and keyboard replacements, they finally admitted their repairs had completely failed and officially approved a DOA (Dead on Arrival) replacement. I agreed to get the laptop replaced, thinking it was finally over.

​Instead, the scam started. Lenovo’s RRR (Replacement) team told me I would have to pay the GST out of my own pocket for the new replacement laptop. When I asked why on earth I would pay taxes twice for their defective product, they told me to contact the local exclusive store where I bought it.

​The offline store then attempted to extort me. They refused to process the replacement unless I paid them the "price difference" between what I paid originally and the current market price of the machine.

​The Corporate Cover-Up & Tax Fraud

For 1.5 months, my emails and complaints were completely ignored by Lenovo management or met with automated bot replies.

After reaching my limits , I had to call their customer care on a 25-minute call and demanded a direct 100% refund to bypass their corrupt local dealer entirely. Realizing they were cornered, the Lenovo rep attempted to scam me out of my GST. They offered to refund the base price but tried to withhold the 18% GST (roughly ₹34,000), falsely claiming I had to file an ITR to get my tax back.

​I am a regular B2C retail consumer, not a registered business. Under Indian law, I cannot claim an ITC refund. It is legally Lenovo's responsibility to issue a Credit Note, refund my total invoice amount, and claim the tax back from the government themselves. I explicitly called out their illegal bullshit, forcing the panicked rep to escalate my case to their Business Team.

​The Current Status

I have officially filed a grievance with the National Consumer Helpline . I am demanding a 100% full refund of the exact ₹2,25,000 invoice amount.

​Lenovo's authorized dealers are running extortion rackets, their customer care team lies about tax laws to steal money from retail consumers, and their engineers can't fix their own flagship machines after three separate motherboards.

​Do not give this company your money.

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u/CastViceVersa — 8 days ago
▲ 4 r/LenovoLegion+1 crossposts

Should I buy a ssd or upload all photos to cloud?

As you can see, the prices are roof top for drives. MY PHOTOS and documents are getting full on my phone and my laptop's storage is just 512. Now i dont know what to do lol. I dont know if i should just cloud ( google ) or any other and keep on paying each month or idk man.

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u/Sintwo2 — 8 days ago

¿Limitar frecuencia del procesador en modo turbo?

Como indica el titulo, ¿Existe manera de limitar la frecuencia máxima del modo turbo del procesador? Tengo una laptop Legion 5 15ARH05H desde hace unos 5 años. Tiene un procesador AMD Ryzen 7 4800H with Radeon Graphics (2.90 GHz) que en modo turbo se mantiene en 3.9 GHz. Desde que adquirí esta laptop siempre ha tenido encendido el modo turbo de fabrica y nunca baja de 3.9 GHz lo cual nunca le di importancia ya que como la uso para jugar iba bien en todos los juegos. Pero por mi poco conocimiento en el hardware no me daba cuenta que los tirones que a veces tenía era por la alta temperatura que alcanzaba. Siempre pensaba que era algún problema del GPU o de la RAM.
Hace poco mis amigos me recomendaron usar el MSI Afterburn para monitorear la temperatura y muy fácilmente la laptop alcanza temperaturas por encima de los 100° C, incluso pasa los 105 sin ningún problema aún con los juegos con gráficos bajos y 30 FPS, y por ello realiza los tirones por seguridad. No importa el juego que abra, o aplicación, la frecuencia siempre se encuentra al máximo 3.9 GHz y por ende la temperatura esta alta.
Busqué en internet y encontré que puedo deshabilitar el modo turbo en opciones de energía y ahora trabaja en 2.9 GHz. Me ha funcionado bastante bien ya que no supera los 70°C en ningún momento, pero me gustaría saber si hay forma de configurar la laptop para limitar que trabaje como a 3.4 GHz en modo turbo para aprovechar su rendimiento pero sin que alcance nuevamente temperaturas tan altas.

Como datos extras, si realizo limpieza interna de la laptop.
Limpieza de polvo 1 o 2 veces por año incluyendo los ventiladores (Lo malo es que los ventiladores están sellados y no puedo abrirlos por completo, puedo limpiar las aspas pero desconozco si en las paredes internas de su carcaza tenga pelusa, no encuentro forma de ver eso sin tener que romper la carcaza. He visto otras versiones de laptop que si tiene tornillos en la carcaza del ventilador y pueden abrirlo fácilmente pero esta laptop no).
Las thermal pad solo las he cambiado una vez.
Cambio la pasta térmica mas o menos cada año y medio. Y hace 1 mes volví a colocar nueva pasta térmica y limpieza de polvo para ver si evitaba que tuviera muchos tirones con el Gears of war E-day pero la temperatura no ha cambiado y los tirones menos.
(Las fotos que subí la primera es con turbo habilitado, se mantiene por encima de los 90° pero de la nada llega por encima de los 100°C de la nada aún sin mover el juego, en la imagen incluso llegó a los 107. La segunda imagen es con el turbo deshabilitado, y no importa la opción que coloque su frecuencia base es de 2.9 GHz y no supera los 70 grados)

u/Psychological_Seat37 — 8 days ago

Need help with this

My Lenovo loq failed when I updated the bios and now Its been unable to turn on and it beeps randomly the screen can go into the bios recovery mode and restart but it just loops back to the black screen

u/DominicVang — 7 days ago

Lenovo legion charger stopped working

My lenovo legion 230w charger stopped working. Last night i was playing as usual then suddenly i noticed frame drop caused by the charger not charging. I unplugged it and plugged it back then it worked so I shrugged it off. Today it stopped working again, i tried different angle and it worked but i noticed after 5 minutes or so the cable and tip were really hot to touch. I swapped to my old legion 170w charger and it worked like normal, no heat and all. So i was wondering could it be that my 230w charger is broken or it’s the laptop charging port that’s broken. Any advice is welcomed, thanks in advance, have a great day.

u/Alphawofz — 8 days ago

3rd motherboard replacement in an year.

ive had three mobo replacements over the year on my lenovo loq 5060 i7 14700HX, and i want a replacement laptop now, how can I ask to lenovo for a new laptop? They just deny it saying 7 day replacement period is over

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u/BurrScientist — 8 days ago