r/Mlife

i've been considering signing up for the mlife rewards program since i'll be visiting vegas next month. i've heard a lot of mixed opinions about it. some friends say it's a game changer, while others think it's just not worth the hype.nni get that you can earn points not just on hotel stays or gambling but also on restaurants and entertainment, which sounds appealing. but what about the actual benefits? are the tier perks worth aiming for, or do you find that the rewards come slowly? nnif you've used mlife, i'd love to hear your experienceswhether you think it's beneficial or if it's more of a marketing gimmick. also, any tips for maximizing points would be appreciated!

Video Poker

I recently heard during a Las Vegas podcast that their casino host told them that video poker players are not looked at the same way as slot players when it comes to comps I think it was a Venetian host that told them that . Does anyone know if that is the case for MGM as wll? The reason I am asking is because I’ve recently gotten really into playing video poker more than slots lately.

Long-time MGM player here (25 years total, Platinum since 2014). I’m not a high-roller or advantage player — just a regular mid-tier slot player loyal to NYNY and other MGM properties for over a decade.

For years I routinely took the mailed/host offers: roughly 30 free 7-night stays with $400 resort credit + $600 free play each. I figure that’s about $64,000 in total comp value I’ve actually used.

According to my own MGM Win/Loss statements (2020–2026 YTD):

• I’ve risked over $900,000 in coin-in.
• MGM’s actual realized profit from me? Only about $22,000 (effective hold around 2.5%, mostly because of a few big jackpot years).

Admittedly this includes this year where I’m already down over $10,000.

Today the host pulled me aside and said my promotional offers (rooms, credits, free play) have been cut off as a “business decision” and it was “not behavior related.” Offered to have me appeal with this ridiculous URL.

Then she sent me this link to request a review:
https://mgm.com/accountreview

Complete contradiction as the page says my account has a “Suspected Program Abuse Restriction” and talks about “suspected abuse of MGM Rewards program rules” (which sounds like Rule 27).

So which is it — a pure business decision, or am I being accused of abuse? I was never warned about any violation, never told I was doing anything wrong, and I would have stopped immediately if they had said so. I simply accepted the offers MGM themselves extended based on my documented play and risked real money every trip.

This feels incredibly shady and disrespectful to long-term loyal customers. I’m also an MGM shareholder, so I get the profit-maximizing angle… but is alienating mid-tier Platinums who’ve given them hundreds of thousands in action really a smart long-term strategy?

Question for other Platinum/Gold mid-tier players:
Has this happened to you in the last month or two? Did you get the same “business decision” line followed by the scary “suspected abuse” review portal? Did you submit the form, meet with marketing, or just switch to Caesars/El Cortez? Any success getting offers reinstated?

Would love to hear real experiences so the rest of us know what’s coming.

I keep running into a problem where I’m being told by some outlets in the properties that they are not accepting rewards credits/comps. Some of them say it’s because they just don’t accept them and some of them say they’re “not connected with the resort“

Does anyone have access to a master list of all of the outlets and or stores which will accept rewards credit credits? I have hundreds of dollars worth of rewards credits and sometimes I don’t feel like sitting down to a whole meal

From what im reading if you get 40000 in 1 day then you will jump to 100,000 and instant Gold. And room spend etc are counted in this.

Im buying an expensive watch over 10k in June in the Bellagio. Am i able to somehow add this to the room in order to get the tier credits?

Staying for 14 nights so its a very decent Resort fee saving if so.

Does bigger tip at check-in = better room/floor/view? I know only if something is available but if you're there early-ish you're more likely to get a higher floor with a better view let's say if you tip?

https://preview.redd.it/fd0skytwzb1h1.png?width=1480&format=png&auto=webp&s=faf592c7322987a9cf90a2f239cdb84488b68059

one night trip, played mostly digital roulette for like 6 hours non stop

I play slots on BetMGM. Hit a little under 2 million points last year. Logged in to check for some free play and saw my account says ‘Noir’ so I guess I hit it some time in the last few weeks, I’d guess.

Anyway, I don’t really have contact with a host so I’m not sure on what the differences are or what I can get.

If anyone has experience out of Michigan, let me know! Thanks.

On my last trip in april I had approximately 120k coin in over 2 days. My current offers are 280 fp and 300 rc at low end or 150 rc at high end plus 4 nights. My comp availability is pretty good but im not getting all the room types available. Do you think my recent trip should be enough to get the wraparound terrace at cosmo?

https://preview.redd.it/ahjpzz0nr01h1.png?width=1108&format=png&auto=webp&s=c34aecbaac8c9da000d4122e4c7dda3c4f2d57a2

I took advantage to a charter trip provided by MGM to Biloxi. The flights/hotel/transportation ended to be $250 per person for a 3 night 4 day trip. I played a majority at MGM but was able to win back some of the losses from other casinos. What kind of comps should I be expecting based off these coin in? I'm usually a Caesars member and all they had was harrah's but it was pretty small down south.

Anyone else having problems with their app? I’ve gotten nothing but error messages the past 4-5 days.

Is there some type of fee they added? I don’t think it’s related to my play, as my offer is for $1200 free play and up to 1200 resort credit.. and I have comps in suites at higher end properties (Bellagio, Aria, Mandalay, MGM grand) with every single day comped at these other properties.

In a more happy post, I just wanted to say that the free play wheel promo at Cosmo last weekend was actually great! Worked well, easy to use, very engaging and had me watching my slot dollars earned etc. It was a great time! Overall won around $8,000 FP between the wheel and slot dollars earned.

If I had only 1 bit of feedback, it would be nice to get more than 10 levels. The promo ran all weekend but I got through all 10 levels in the first 5 hours, and then had nothing left to spin the rest of the weekend. However, not at all a deal breaker, and still very much loved it! It just would have kept me going harder for longer to have more levels.

Just curious how many points everyone earns per hour playing blackjack. I usually earn 1,000 points per hour (2,000 if its a double day)