r/PleX

Hello everyone. I'm afraid I have reached the end of my technical capabilities and need help.

My Plex Server - Intel i7 7700, 16GB Memory, GTX 1080, SSD OS Drive, 1000mbps Ethernet, bunch of 7200rpm HDDs running Ubuntu. 1.5gigabit internet service.

I run Mullvad VPN service - Its slightly annoying on Ubuntu because you can't just set Plex Server to Split Tunnel, you have to do it manually every time through the Mullvad App. It isn't too bad because its only when you restart the machine or lose connection somehow. However, not sure if that's dong anything.

Everything runs fine locally. Sometimes have to wait a few seconds for HDDs to spin up.

Remote Access - I can't get it to work, unless "Allow Relays" is on in the network settings, which is limited in its bandwidth usage - I think it limits to 2mbps.

I've gone through as many of the step by step guides I could fine. Here's what I've done so far.
- I set a static IP on my router for the device
- I did port forwarding on my router
- I tried to make sure they ports were open on Ubuntu
- I've tried all the various setups with the VPN and Kill-switch disabled.

I'm sure I've done a bunch of other stuff as well, but remote access is always red and only if Allow Relay is enabled, can I access my server from outside.

Remotely Devices are just houses I'm regularly at - I've juts logged into my own Plex account, and each house has a profile.

Any help would be very appreciated.

Reading the poor experiences in this forum, I was prepared for disappointment when I realised the Apple TV 4K app in my wife's apartment in the city had been auto-upgraded. I've invested several hours of trial and error with the router and Hurricane Electric to get ipv6 remote streaming to our main house (Starlink) working well.

Wow, was I surprised. When I launched the app, it almost immediately displayed my library. Thinking perhaps that was all cache magic, I selected something we haven't watched in ages and started play. Again, the response was almost immediate and showed flawless streaming of a 4K video file.

Before this update, there would always be a very annoying delay of several seconds before showing the library or for play to commence.

Well done, Plex team. The UI changes seem fine to me, also.

Swipe down doesn’t show me episode air date anymore.

Have to swipe, go to settings, then click into other menus just to see technical data.

Side bar menu doesn’t just go away when going into another category. Have to hit the back arrow for that to disappear to then scroll through shows or movies.

Going into Manage just to delete an episode.

I can’t move “Live TV” up the list near the top, as I used that a lot. I have to scroll all the way to the bottom of the side bar to get there, unless I’m missing something.

So many unnecessary clicks. I truly wish I can roll back and turn off updates.

I was somewhat excited to see the new Plex interface, hoping they had finally fixed the audio sync issue that has plagued my Apple TVs. I have two Apple TV 4Ks connected to different TV brands, and both still have constant audio sync issues.

Nope. Still there.

What makes it even more frustrating is that Infuse can play the exact same content on the same Apple TVs without requiring me to adjust anything. So this clearly isn't an issue with the Apple TVs, TVs, or the media itself.

Here's how much time Plex has had to address an issue that has been brought up repeatedly in this subreddit for years:

Old Version: 8.45 - Released January 29, 2025

Days until new version: 596 days - Time: 1 year, 7 months, 19 days

New Version: 2026.18.0 - Released September 17, 2026

Then they released another update:

2026.19.1 - Released October 1, 2026

Days since 8.45: 610 days - Time: 1 year, 8 months, 2 days

So Plex has had 610 days between these versions, and this longstanding Apple TV audio sync problem still isn't fixed. Now Plex Pass Lifetime is a hefty $749.99 USD, yet they still can't get basic playback issues like this right.

At this point, it's pretty ridiculous.

Okay hopefully someone can help me with this, I have a server running on my PC it’s got a 5080 and a AMD 7700 plugged into Ethernet and currently the tv is also plugged into Ethernet I’ve tried WiFi too and sometimes I’ll play a high bitrate file around 60 mb with no issues other times I watch something with 15 mb bitrate and it buffers every 30 seconds I have tweaked so many settings and I can not narrow down the issue to fix it honestly don’t know where to go from here any ideas would be very much appreciated

I tried the 32400 port forwarding steps and I think I did it right but I'm not sure. Is this step for when the server is located on my network because that's not the case here? I'm using a Roku ultra with the Plex app. No issues logging in but I can't access the server (it actually worked for the first couple days but not since then). I can't access it on my phone either as long as I'm on my wifi so it definitely seems to be a router issue.

Anyone else notice that if you log in through a web browser, it skips the user selection screen and just logs in as the admin?

What’s the point of even being forced to pin protect the user account if it just skips it?

Plexamp v4.50.20-beta.4 through beta.13

Catching up on a run of betas I hadn’t posted here. Desktop has these on the beta channel now and iOS is on TestFlight. Google Play is a few betas behind because of long review times, so if you’re on Android and don’t want to wait, grab the APK from https://plexamp.plex.tv/downloads.html. The big ones: downloads are a lot more dependable, and Plexamp speaks your language again.

Added

• Settings search lives in the header: pull down to reveal it on iOS, or tap the search icon on Android.
• iOS: Caldera speakers can be calibrated one at a time from Settings > Multiroom, and rooms use the result to stay in sync. This needs the next Caldera beta, which isn’t out yet.
• iOS: Screen headers use the system’s glass buttons and frost as content scrolls under them.
• Android: Screen headers use the system’s title type and fill with the album’s colors as you scroll.
• Downloaded hubs on Home open into a full grid.

Fixed

• Plexamp is in your phone’s language again, instead of always English.
• Downloads keep going after you leave the app, and pick up again when a server comes back.
• With cellular downloads off, downloads wait for wifi, including in the background.
• Covers and waveforms for downloads arrive as each item finishes, and are fetched again if the server missed them.
• Downloads restored onto a new phone are fetched again instead of showing as downloaded with nothing to play.
• Switching users no longer signs you out when you tap more than once.
• Moving playback to a paused player no longer fails with “Could not switch to player”.
• Your Plex token now stays encrypted on your network, and only goes to servers and players Plexamp has verified.
• Bluetooth next and previous skip within an audiobook or podcast when Long-form Remote Skip is on.
• Brand headings in the EQ preset list are no longer cut off.
• CarPlay/Android Auto: the artist and album of a song from another server open instead of failing to load.
• CarPlay: starting a radio from Recent Plays works again.
• CarPlay: Now Playing should no longer squash the album name to “…”.
• iOS: album art should now show on more Bluetooth car displays.
• iOS: the equalizer recognizes your headphones again and switches to their preset.
• iOS: other devices can reach Plexamp after it has been in the background.
• iOS: long titles no longer run under the header buttons, and iPad layouts no longer leave gaps.
• Android: other apps on your phone can no longer use Plexamp to make requests with your Plex token.
• Android: headphone and car buttons no longer crash Plexamp after a long time in the background.
• Android: volume buttons control the player you’re remote controlling again, including from the lock screen.
• Android: the visualizer no longer draws over menus, and keeps moving when you come back to the player.
• macOS: pulling down at the top of a screen no longer shows a grey strip.

Source: https://forums.plex.tv/t/221280/109

Hello, all!

I’ve been doing some research and I’m now ready to build my library.

I’m very excited to start. However, I’m trying to decide which device I should get. I’ve decided to go with Onn or Apple (maybe Fire Cube), but I can’t really decide which device (yes, I know about Nvidia but it’s not an option).

I’ve created my Plex account (I know of Jellyfin and others, but for my first try, I’m fine using the free version of Plex for now).

Please correct me if any of my understandings are incorrect:

Onn - what I like about Onn is not having to create a server, making it optional. I can plug my hard drive directly to the unit if I wanted. I like the idea of having the option for a program guide from NostalgiaTV.

Apple - I would have to create a server which would be ok because this allows the house to have access and use when traveling. I hear there’s alternatives to NostalgiaTV called BunnyEarsTV and Nostalex, but I’m still looking into that. I don’t know if those will actually give me what I want.

I’ve ruled out Fire Stick, but I hear there’s Fire Cube is solid.

Anyway, I don’t know much about speed and performance because I don’t own any.

So, which is the best device for my library?

Thanks!

I'm setting up my kids accounts for the first time and wondering how all the labels interact. I'm wondering if I have it right for the way I want to set it up

Allow only ratings-G, PG

Exclude Ratings-Empty

Allow Only Labels-Their name

Exclude Labels-Not for their name

Would this allow me to give them access to G,PG by default but also to add higher rated items I think are ok with the allow label and restrict g/pg things that aren't ok with the exclude label? or will their be a weird interaction with all the labels?

Maybe this is tv beta is thing or the new plex app.

Besides the crap factory of a back button operations
I used to be able to play music and brows a library. Can’t do that any more the second you exit out the music stops
Maybe I want music playing while I make a play list.

God I like change but not when you muck it up and make the experience worse.

After nearly ever TV show played I end up having to kill and restart the new Plex App as though it has a bad memory leak. It has been misbehaving since day 1 of the new app. Is there any way to roll back?

I’ve been using Plex for years with great remote access but something (I don’t know what!) happened. I have been trying for days to sort it. I have the Plex server on a Synology D220i and I’m using a Vodafone Ultra 7 router. I’ve tried port forwarding and every fix/advice online and my libraries are still not showing…I’m going absolutely nuts! Can ANYONE sort my insanity?!

Hi since Friday none of my plex devices have been able to detect my server on my local WiFi. my friend can still access it remotely though and it works on mobile data on my phone.

the server is running on a UGreen NAS, connected via ethernet to my router. Plex is in Docker being managed by Portainer. This is the firsr issue Ive had since setting up a few months ago and can't seem to solve.

Has anyone elae had this issue? Thanks for any suggestions in advance.

Here's a summary of what I've tried so far using Gemini:

​Troubleshooting Steps Tried So Far:

​Docker Network Configurations:

​Host Mode: Set network_mode: host and removed port declarations. Container logs show healthy startup (Connection to localhost (::1) 32400 port [tcp/*] succeeded!), but port 32400 remains unreachable on the local IP.

​Bridge Mode: Reverted back to bridge mode with explicit port mappings (- "32400:32400") and added ADVERTISE_IP=http://<NAS-IP>:32400/ to environment variables.

​NAS / OS Settings:

​Confirmed NAS IP is statically assigned on the local subnet.

​Verified the UGOS Pro built-in Firewall is completely disabled.

​Plex Server Settings (Configured via app.plex.tv Remote Web UI):

​Confirmed Secure Connections is set to Preferred.

​Set Preferred network interface explicitly to the primary physical network adapter.

​Added http://<NAS-IP>:32400 under Custom server access URLs.

​Confirmed client devices and laptop are on the same main Wi-Fi network.