Are local businesses actually using AI agents this way?
I saw Alexander Wang say that a lot of people are already using Muse to run small businesses — plumbing companies, grocery stores, farms, restaurants, and shops — and that they're now adding more connectors for those use cases.
That claim caught my attention because most of the AI-agent discussion I see still seems to come from people building or selling AI tools, rather than the businesses themselves.
For anyone here who works with or runs a local business: are you actually seeing this happen?
What are businesses letting AI handle today — scheduling, customer messages, marketing, bookkeeping, operations, something else?
And more importantly, is it producing a noticeable business result, or is it mostly just saving a little time?
Would especially love to hear firsthand examples.