r/TurtleBeachRace

Hi Everyone,

We are aware of the issue that has been outlined by the community regarding the new firmware and issues when using 3rd party wheel rims. This is something we acknowledge, we hear you and we are working to fix this.

The issue appears to be a quirk from the fix outlined in point 2 of the changelog for the release. We want to note that this was undetected as the fault falls outside of standard use of our product; as we do not state compatibility of 3rd party wheels with our devices. Our testing always caters to having Turtle Beach wheel rims attached to the VelocityOne wheelbases.

That being said, we understand that users in our community have been using 3rd party wheel rims with our devices, and so we will look to address this as soon as possible and we do apologise for any frustrations caused.

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Please note, if you are using a 3rd party rim users can connect a Turtle Beach wheel rim using a USB-C to USB-C cable to the wheelbase, which will allow the rim to connect to the wheelbase through the wireless connection. This will then re-activate the pedals for use. This can be done on PC and XBOX.

so with this new firmware update making 3rd party wheels disconect the pedals, if i've completely stripped down the original velocityone wheel for the quick release (followed a tutorial on youtube i can send if anyone wants it) and ive been using that qr on a 3rd party wheel, will that still disconect the pedals? like how does the firmware know youre using the wheel and disconect the pedals, and since im using the qr thats on the original wheel, will it still do it?

Just did this today the only thing I said on the video which I found out if u connect to the usb to pc or hub it will cause crashes on steam in game so you need a separate usb 5 volt to connect your of wheel to it eill wirelessly connect when wheelbase is powered up and the peddles will show up big thanks to adlast 9593

Issues after latest update

Hi everyone, we have gone live today with a new firmware for the VelocityOne Race - V1.9.2.

Your system firmware will need to be updated by connecting your VelocityOne Race device to your PC/XBOX and then update using the VelocityOne Tuner app.

Please find the change log below:

• Fixes issue where the force feedback signal could drop to zero when a game would request 50% force load.
• Addresses an issue where RMD input via wheel rim would stop working when a user does not have the pedals connected through the wheelbase.
• Removes minor wheel rim wobble when device is left idle in a game menu or in the XBOX dashboard / PC Desktop.

Let us know how you get on with the new firmware!

Are they any website I can buy used sim gear on, I’m looking for the button box for the velocity one race turtle beach.

As title describes we are looking for a team of TURTLE BEACH drivers to join our league and represent TURTLE BEACH. You will be facing other teams of wheel manufacturers like LOGITECH, MOZA, etc.

REPLY/COMMENT if interested.
Will DM those who do.