r/abetterrouteplanner

Super pissed to find, especially as a premium subscriber, that Rivian is now collecting all our information and shares it with 3rd party advertisers. I don't own a Rivian, and paying to be a subscriber, I shouldn't be forced into this. Obviously I've cancelled my renewal, but I still have 6 months to go, and there's no recourse for a refund.

So, what are people changing to now that this is Rivian's spyware?

Update: Since people asked - Rivian's data policy specifies they share data with 3rd parties. And this new policy only recently came into being within the last month or so. And there is ZERO notifications when you signup or subscribe.

Well, I finally got to the point where I cancelled the renewal of my premium subscription in July. I really wanted to support the product, but the only real benefit that I used was support.

I’ve filed several issues, most of them clearly bugs, which seem to be completely ignored. So much for being a premium subscriber, as it doesn’t matter. I’ve never received a response from their “support”.

Maybe I’ll subscribe for a month if I need to use some feature that I find doesn’t work in the free version, but since I don’t use it in-vehicle, I doubt it.

I had left early on a 4 hour route to a Drs appt in case there was unexpected traffic. I realized I'd arrive very early and since I was going to drive back right after, I wanted to charge before the appointment instead of after.

I didn't find a way to add a stop to a charger, meaning I'd have to cancel my current plan to locate one. I could add a stop for food, restroom, etc, but not a charger. I though this was odd.

Why can't you add a stop to a charger while on a plan?

I've noticed that some chargers have wildly inaccurate charging estimations. There is a ChargePoint stop rated for 400kW that is spot on. There's another ChargePoint (that's a Mercedes Benz unit) that's also rated for 400kW. The estimate for 10-80 at one is 18 minutes and the other is showing as 35 minutes. I've been to both, and they are equally fast (~260 kW for my car). I know it only affects the overall plan time estimate, but it's still less than ideal. Changing the charger's Charging settings in the popup doesn't change the estimate at all.

Hi, just back from a 3,000-mile round trip road trip using ABRP, and there's one thing the app did that I'd love to know if I could make it stop:

Sometimes, upon leaving a charging station, the app installed on the auto's infotainment system would pop up a question about that station: "Is there a good place to walk dogs?" "Are there hookups for RV trailers?" that kind of thing. And while I like the idea of helping out other drivers by chipping in with crowdsourced first-hand knowledge, what I did NOT like at all was, that question took up the whole screen and basically held our navigation hostage until we answered it. There was no X for canceling out of it, just the big YES and NO buttons. (There was no "I don't know" or "rather not answer" button, which bugged me particularly when, look, I'm in a Chevy Equinox, I have no clue if this place has RV hookups, don't make me give you bad info just to get my map back!)

Is there a setting in the app for turning that nonsense off?

If not, is there a non-obvious way to refuse answering the question and get your navigation back? (We tried waiting to see if it went away on its own, but it hadn't gone away by the time we were merging back on the highway, so I hit a button at random so I could go on with my life.)

Three times on a route from Arlington, TX to Houston, TX, ABRP (CarPlay) showed a message like "This route is no longer viable". There was a button to show alternates, but when I clicked it nothing was shown. It dismissed the message and the existing route kept working. What does this mean? I don't see how a route could not be viable anymore unless a road closed or something...which I don't think is the case.

Overall, it did a good job routing. The estimated life at destination was within a percent on my car.

I am still new to EVs and thus to ABRP. The tool is great and I really appreciate what it adds to planning long trips. (apologies if this has been covered, please redirect me if so)

My question is this:

I have setup Ionna as a preferred network. They work well for me. Which network one specifies is irrelevant though.

I plan a trip from Kansas City (east edge) to Dallas. We've made a similar trip for many years and so I was surprised that it chose the I-35 route as best but it had nice charging stops.

Today I decided to play with ABRP to see how much time would be added to go our typical route = I-49 to I-44 to Hwy 75. Turns out it saves about 30 minutes on an 8 hr drive. It occurred to me then that my preference for Ionna had caused ABRP to choose a longer route.

Oh yeah, I had a question...

Is there any way to blend my preference for a charging network with my overriding preference to get there more quickly?

I assume the answer is, remove all network preferences.

I would like to at least see the shorter route presented along side the route that stays with Ionna as much as possible.

I’m going on my very first EV road trip Saturday from Saratoga Springs, NY to Quebec City, Quebec. I purchased a premium subscription for a month and it isn’t showing in the app. It shows as free. Any ideas? I sent a big report but I’m leaving in 3 days.

Thank you!🙏🏼

Hello

I live in Buenos Aires and use ABRP with a paid Premium subscription.

I own a BYD electric vehicle. I use CarPlay and ABRP daily.

If I notice any discrepancies in the charging stations, I usually report them through the ABRP app or web version. I also report new chargers, hardware upgrades, or changes in charging power on Open Charge Maps to add them to ABRP.

Unfortunately, I've waited over 40 days for these reports to appear in ABRP without any success.

I've submitted countless reports directly through the app, but I haven't received any response from ABRP. The reports remain unchanged on the ABRP map.

This is causing me serious problems with route calculations. It's missing out on chargers that actually exist and charge quickly because the data is outdated, even though I've reported them and waited 40 days.

This week I reported an entire new network of charging stations in Buenos Aires on Open Charge Maps and PlugShare. Four days later, not a single one of the 15 chargers has appeared on ABRP.

This situation is truly frustrating. I am a loyal ABRP user and I really like the application. I use it daily. Furthermore, using the Iternio API, I send real-time data to my account, which is fantastic. I have been a programmer for decades. Currently, I am the CTO at a sports data processing company and I am a strong advocate for the use of ABRP in this region of the world, which is just beginning to adopt electric vehicles. I kindly ask that you address these reports. I compile them with strict control over each piece of data to ensure the highest quality information for route calculations.

Thank you in advance for your attention.