Surprise bill 4-5 months later?
Is it normal to receive a surprise bill 4-5 months after something was delivered for duties PLUS additional fees for "disbursement" on top of the cost?
A couple weeks ago I got a suspicious text and email saying I owed something on it, but searching for the tracking number, my email address (which the bill was sent to) and my phone number (which the bill was sent to) the FedEx website claimed there was nothing found associated with my package and no invoices due associated with my phone/email - so I assumed it was fraud.
Now I just received a bill in the mail for it...and very confused. And the mailed bill seems to say not only is there duties but a $15 "disbursement" fee on top of it - so that's pushing my order up by another $60 or so that I was not expecting...and being so many months later I can't do anything because the product is well past the return time even though this bumps the cost up enough I would have reconsidered purchasing to begin with.
Can someone explain how this happens - and if there's any option to dispute/challenge it given they waited such an egregious amount of time to disclose it in spite of having my contact information and my having a FedEx account but they still failed to notify me of this sooner?
This is the first time I've ever had anything like this happen. I've had international stuff that has an import tax but its always been billed either as its en-route or upon arrival - not almost half a year later?!
Unfortunately seems like the FedEx offices aren't open being a holiday weekend so I can't even contact them right now - but hoping someone here has been thru this before?