r/blinkcameras

New user - Unable to communicate with Sync Module

I just got a Blink system: 3 Blink 4 cameras and 1 Sync Module (the small white one). I can't set up my system and wonder if anyone has experience/advice.

I installed the app and created an account. My Sync Module has a steady green and flashing blue light. When I try to add it in the app, it finds the device "Blink-ABCD", but when I try to connect I get "Unable to communicate with Sync module. If your device is having trouble connecting please follow the directions on our help page".

I've tried every suggestion: unplugged and plugged the Sync Module, both with and without holding in the reset button. I've turned off cell signal on my phone, connected to my 2.4G wireless instead of the normal 5G wireless. I've restarted my phone, turned off its anti-virus, granted the app "location" and "nearby devices" permissions, rebooted my cable modem, rebooted my router, uninstalled and reinstalled the app... nothing works.

It's getting so frustrating and I've spent hours on this already. Any suggestions? I'm about to just return the whole thing. It shouldn't be this hard.

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u/InTheMuck — 11 hours ago

Camera while traveling

I travel almost non-stop and stay in AirBnb and hotels. I would like a camera to setup that I can store locally and/or cloud.
Can Blink do this. I looked at Arlo but the responses were overly stay away.

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u/MilWatch — 1 day ago

1/4 Outdoor 4 Cams wont connect/sync to Sync Module XR. (full AI cloud)

I just purchased a blink outdoor 4 XR unit last week. First cam right off the hop wouldnt connect to the sync module. The other 3 were flawless. Ive already RMA'd the camera. But in the meantime any little tricks to possibly getting it going? Ive tried different batteries, played with location settings, disabled the 5 GHz on my system (running both 2.4 and 5, but I synced the module to 2.4 and my phone is on 2.4). Tried the hard reset with the button inside. When batteries are in, I can see the red light flashing waiting to sync.

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u/Aromatic_Finance3893 — 2 days ago

New to blink - 2k+ Question

For Prime day I ordered a Blink Outdoor 2K+ kit. It has 3x Outdoor 2k+ plus cameras and a sync Module Core.

I was extremely disappointed to see that this has no capability for USB or SD local storage, it can only work with Cloud subscription.

What would be my options in terms of value/cost. Is it possible to use a different Sync module or do I just return it and get something else?

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u/vbt_res — 3 days ago

Delayed notifications - last resort before cancelling

Has anyone found any solutions for delayed notifications? It started happening a couple of weeks ago. I'll receive notifications 3-5 minutes too late when they used to be instantaneous. My iPhone software is updated. I've uninstalled and reinstalled the Blink app. I've changed the batteries. I've double checked all notification settings even though I never touched them in the first place. I've unplugged the sync module and router, let both of them sit, and then turned them back on. I've talked to Blink tech support who assured me there is nothing wrong on their end. I've had these cameras for 2.5 years and they've worked really well up until recently, but they're no good to me if they don't work properly.

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u/ChuggingWindexErrDay — 3 days ago

Blink mini Pan&Tilt WiFi- password incorrect/can't connect to Blink Server

I got multiple Blink Cameras inkl. a white mini Pan & Tilt that is working fine since 2024 in my current wifi setup & my Syncmodule.

Blink Plus Subscription is active.

My router has a 63 character wifi password set since 2017, never changed it.

I bought a black mini pan & tilt (also 2023) and upon first use I set it up to work at my GF apartment.

Different router, shorter Password, different Syncmodule.

Before she moved in with me, she deleted the black mini p&t from her account.

Now if I try to marry the camera with my account/syncmodule I always get an "wifi password incorrect/can't connect to Blink Server" message.

Mind you the other mini is working fine in my setup.

If I setup a mobile Hotspot, set the password to something around 30charactets everything works fine, but of course the camera is not reachable via my own wifi.

I already contacted the support, enabled support allowance and got a bunch of nonsense replies.

I was thinking if that is maybe an Cryptography export restrictions (I'm in the EU) and Amazon send me an US device?

Any other ideas?

Thanks in advance

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u/Illustrious_Net7060 — 3 days ago

For those using SD card on their Sync Module, viewable only question

I record my video clips via the SD card on the sync module. Are the clips displayed are only within the last 60 days? I know I have more as I typically remove the SD card to view and delete on my PC as otherwise it will get into full situation.

Please check how far back you can see from your phone those clip recordings.

Appreciate your responses and findings.​

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u/AdLeast5869 — 4 days ago

Insane notifications

I have a new doorbell 2k and an older blink outdoor. Due to recent additions, I’m on a ‘trial’ AI subscription covering everything.

I experience periods of about 10-15 minutes where my Apple Watch just starts getting TONS OF notifications from my blink cameras. It is INSANE, like every 10-15 seconds for 10 minutes or more. I hit “dismiss” and also “silence for 4 hours” to no avail. They just keep coming. Buzz… buzz.. buzz… It seems like it happens when I start an AppleWatch exercise, but maybe that’s just when I find it most annoying.

The times of the notifications are all over the place too. 2hrs ago, yesterday 10am, 1 hour ago, 6 hours ago, yesterday evening, yesterday 7am… times just bouncing all over the last day or so with no rhyme or reason.

I definitely want all CURRENT events, but the stuff piling up in random order from the last 48 hours is just really irritating.

It seems like AppleWatch notifications are getting queued, sorted randomly, then delivered at the most annoying time possible.

Anyone else see this? Besides “disarming” or desensitizing, is there anything I can do to make it give me only ‘recent” events?

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u/bootie_singe — 4 days ago

Blink Mini 2k+: How can I watch the camera longer without the "Continue" prompt?

Blink Mini 2k+: How can I watch the camera longer without the "Continue" prompt every 60 seconds? The Mini 2k+ is a plugged in camera so why even have the "Continue" prompt? I understand that if it was the Outdoor 4 camera then you would want to conserve the battery life with the "Continue" prompt every 30 seconds.

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u/tomtani1 — 5 days ago

2k with chime not powering up.

I replaced my Blink doorbell with the new 2k model and a remote chime, since my house doorbell was bypassed on the last system.

I have the doorbell mounted and wired, no breakers tripped, but I can't add it to the app, it's not found. I think i wired the in house chime box correctly according to the instructions and some Google searching.

My end goal is no doorbell, unless that's still an option, but the remote chime will suffice if not. I'm making a not so wild assumption that it wasn't shipped DOA in the box.

Thanks everybody.

u/cookiecrumble3276 — 5 days ago

Blink mini was working just fine.

Pointed towards the front street. Was picking up Cara or.people walking by. Now it's simply not? Not sure why. Worked great yesterday now it picks up about 5 or 10% of things passing by. They're clearly in view of the camera but nothing. Any quick fixes or things to check for?

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u/Big_Sector_3590 — 4 days ago

Switched to an XR hub, doorbell camera isn't working now

So I bought these cameras and the newest hub that doesn't have a local storage option (no usb/no SD slot), so I was forced to either pay a subscription service or toss the whole system. Switched to an XR hub with an SD card for local storage (🖕subscription fees!) but now my doorbell camera isn't working. Might be batteries? It goes off a lot. I don't have a full set of lithium batteries here,so I can't verify. Anything else it could be? Would a newer doorbell camera not work with an XR hub?

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u/dad_bod_gaming — 5 days ago

Disappointed with the ring doorbell. Looking to migrate to Blink. Is there anything I should rethink?

My ring doorbell gets a low WiFi signal so the video quality is degraded to the point of being unusable.

I'm debating moving to Blink mostly as it offers local offline storage with the Sync Module 2, which is preferable to the Amazon subscription. My thought was to get two 2K external cameras and go back to a dumb doorbell.

However, I guess my concerns are, how long does it really last on two AA batteries? Will that cost quickly out weigh the subscription equivalent of Ring?

Are there any other problems I should know about with these devices? My main use case is for a visual deterrent and recording footage if needed. Perhaps motion alerts if I don't get too many false positives.

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u/BobsOwn_ — 5 days ago

Is Blink even making ANY Money from Selling their Cameras?

For example I bought a bundle of Doorbell 2k+ , Outdoor 2k+ and Sync Core module alltogether for 35 euros on the Recent offer + Free shipping on top of it at all.

And... These cameras Do not look cheaply built at all...looks very premium build quality.

The 5 Lithium batteries that they included with this kit alone are worth almost $10 , Free Charger as well inside.

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u/Constant_Map_4311 — 8 days ago

Can my camera predict the future? 😂

There have been more than a few times where 1 of my cameras will start to record a second or 2 before a vehicle enters the view of the camera shot, other times the 3 other cameras record a lady walking her dog but the same camera won't. What gives? Lol. I'd post the model but I can't remember... Just a strange observation I've made with Blink cameras. Has anyone else noticed this or can my camera see 2 seconds into the future? 😂

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u/dremag2009 — 7 days ago

Black Bar with Cameras Name Blocking Top of Feed in Landscape View on Phone

SOLVED! Thankyou for your help! Hello. I just bought my first Blink Mini camera. I'd been looking for one for awhile and found one on clearance. Not open box just the store thinning its inventory. So far no problems with it however I do have one annoyance. When I check the feed in portrait view on my phone all is good. However when I view it in landscape mode there's a black bar showing the camera's name blocking the top. It's annoying because I can't see the top of the feed. The whole reason I use landscape mode is to see a larger view of the area. Sure I can manually enlarge the feed but then I lose the whole view. Is there a way to make this bar more translucent or ideally clear? I want to see everything in landscape just like in portrait view.

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u/AdvancedThinker — 6 days ago

How to turn off / trick the camera

Hi my parents are leaving for vacation for a couple days and I’ve been planning a rager when today they put a blink overlooking the front door and kitchen . How should I get around it? Do they have color ? Would the taking a picture and holding it infront of the camera work? Previous parties have been no struggle and they haven’t had an idea in the slightest and now that I’ve announced this party and have the supplies there’s no going back. This is being asked sincerely as a teen who doesn’t want to keep so much cannabis and alcohol in my room. Yes it’s legal in my state!

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u/shayspersephone — 7 days ago

how to configure recording without alerts

I have several blink 4 cameras. they are working fine currently but I would like to have one camera in particular record motion but not notify me. I have the app installed on Android. can somebody guide me on how to set that particular camera up to not alert but still record? thank you.

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u/MrSneaux — 6 days ago

How to fix blurry video doorbell

Recently, had to fallback onto a spare set as my old Blink Video Doorbell had scratches on the lens and was noticeably affecting its visibility. To my horror, this brand new set bought in 2024 (upgraded gen 1 with battery lid casing compared to early 2021/2022), had blurry images and out of focus. Tried searching around but couldn't find an answer till I saw some generic camera fix about turning the lenses to make internal focus back.

Decided to disassemble the video door bell and attached are the images. To fix blurry images, all you need to do is assemble the boards with the battery casing back, but skip the outer shell body assembly. Then, use a book as the tuning point. Slowly turn the lens till it returns sharp crisp text on the video feed. Voila, fixed the blurry images from a fresh out of the factory unit...last two pictures are the difference of before and after fix.

u/wombatpop — 7 days ago

Hi there. Is it possible to have my camera only online/active when both me & my partner are away from it's location (and not when only one of us is away)? Thanks all.

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u/bitb0y — 8 days ago