r/goodwill

Why do some goodwill close there restrooms for their customers? Ross doesn’t have their restroom closed nor does Marshals! Goodwill need to operate like a department store and treat customers as such or just be another shitty thrift store

Saturday, a Goodwill in Denver, locks their front entrance, forcing patrons to walk around to the back door in 100+ degree temps. There is a security guard checking receipts as you leave. Was told the front door is locked due to low security staff. To my recollection, Goodwill gets their “merchandise” by DONATIONS and SELL to the public. Checking receipts, security?????
What’s wrong with this scenario?
I will not donate to them anymore.

I live in lower central Michigan and our GW stores have crazy high prices. I prefer to shop at other thrift stores in the area. I went on a trip to northern Michigan and stopped in a GW there. Their prices are very reasonable, they have senior and veteran discounts and the store is beautiful. I feel that they should have across the board pricing then maybe the racks of clothes wouldn't be so full that you can't look through them.

This happened to me at a Goodwill store in Rockland County, NY, over a year ago, and I’m genuinely curious if this is common. I’m not complaining. I just found it really strange and wanted to understand how it works.
I went to the store to donate a bag of clothes and a small disassembled round table. The table was just the table, no chairs. Before donating it, I specifically asked the employees if they accepted tables, and they said yes. So I gave it to them and left.
Well, I ended up parking in the back of the store, near the dumpsters, because I wanted to check something on my phone before leaving. I stayed there for a little while, and then I saw the employees bring the table I had just donated to the dumpster and throw it away.
I was honestly confused. 😅
If they didn’t want the table or couldn’t sell it, that’s completely fine. I wish they had told me when I asked if they accepted it. I would have happily taken it back and tried to give it to someone who actually needed a table instead of having it go straight into the garbage.
Is this something Goodwill commonly does? Do they sometimes accept items and then immediately discard them for some reason?

I know managers are always after us about getting donations and rounding up. But it seems every time I ask a customer they say no. Or I donated at another store, or I don't understand their language so communication is off. But it appears the managers are getting donations or round ups easily. I ask nicely and tell them why we need donations etc. But nothing gives, not sure what to do. One of our managers got a $5 donation and then wanted to get a $10 donation. Like what?!?!? I don't know what to do any tips?

I have been out of the work force for over 6 months at this point. Goodwill is the only job to have gotten back to me and I have an interview in a few days. I see mixed reviews on working here. They told me the minimum hours would be 20 a week which is good with me. I do have a total of 2 years retail experience between my other past jobs I’ve had.

If you currently work here or have in the past, what was your experience like? Should I take the job if I am offered? Thanks!

For those who donate from a shopper. If you have items that are stained or have holes . Or can not be used throw that stuff in the trash. Do not donate it to anywhere. Rant over

Honestly tired of the hostile work enviorment between constant rude and threatening customers and infighting between managers. Is it possible to go to part time to save whats left of my sanity and use the extra personal time to just focus on school instead?

I've been racking for a few weeks but have had multiple troubles with the pricing guns including today being the worst. They kept jamming when I used them, and I almost cried (mort of an autism emotional meltdown) over it. I felt horrible because i kept thinking it was me who was jamming them, when it's probably not

Bigger question (for my hands), as someone who can have questionable coordination, is there a way not to get holes in the clothing when trying to put the tag on? and more importantly, how to not keep getting my skin pierced once or twice a shift while doing so?

thank you in advance

(Throwaway account for my job security) The evergreen goodwill (greater Seattle area (Washington)) stores will be starting to bring in ai in the next monthish to price donations and monitor employees. This also comes after closing all their all of their job training centers and firing all of the teachers with 0 notice. All of the information I’ve been given suggests that they’ve spent a ton of money (millions?) that could have been spent to help people who need their geds. If you are concerned with this you can stop donating or shopping in the Washington area instead you can go to your local thrifts stores and share this.

I have noticed this recently at ALL my local goodwills. The lamp section no longer has A SINGLE lightbulb. They are taking the lightbulbs out of every single lamp, so you can’t even test them! This is so weird to me and kind of my last straw with Goodwill. Anyone else noticed this at their local goodwills?

EDIT: they are removing the lightbulbs from every single lamp before putting them out onto the sales floor. Is this a new policy? Located in Oregon.

I was recently arrested after shopping at goodwill for taking some items home with me, but in my defense goodwill got the items for free so I should be able to get them for free. Is this a solid legal defense?