Greg Williams of Acrisure fires 2,250 more people after Amphitheater’s Successful Opening
On Wednesday 05/20/25 at noon Greg Williams sent out the following email with the subject line: “Acrisure’s Future”:
May 20, 2026
Dear Colleagues,
I want to share an important update about Acrisure's future, one that reflects the exceptional company we have built together and the next chapter ahead.
As we enter a new phase of execution, I want to be clear about where we are headed, what is changing, and what it means for our company and our colleagues.
Over the past 13+ years, your talent, commitment, and entrepreneurial spirit have helped build Acrisure into a $5 billion global fintech organization. That success is real, meaningful, and something we should all be deeply proud of.
I have never felt more confident in our long-term prospects and our strategic direction.
Advances in technology, Al, and digital platforms are fundamentally changing how businesses operate, how clients expect to be served, and how value is created. We made our first scaled Al investment in 2020, and as other lead organizations accelerate in this direction. we must continue to push. …
That means:
• Combining our deep human expertise with the power of our technology platforms
• Using Al, data, and automation to reduce manual work and create faster, more consistent outcomes
• Building digital capabilities that make it easier for our teams to serve clients and support one another
We are already seeing what is possible when we change how work gets done, and our Forward Deployed Engineering model is producing meaningful results. We have seen client-oriented work that took days or weeks reduced to minutes. We need more of this thinking and broader adoption across the company. Leveraging technology must be the core of how we operate, how we grow, and how we deliver value to clients every day.
To fully realize our potential, North America Insurance will organize more intentionally around our lines of business while operating as one unified enterprise. This will allow us to bring deeper expertise, greater consistency. and more speed to how we serve clients across the organization.
Transformation at the scale required cannot be done incrementally - and it requires difficult decisions. As part of this process, we will be reducing our headcount by approximately 2,250 roles. This process will begin today and continue in phases into 2027. The reduction represents approximately 11% of our total workforce and will primarily impact U.S. based operations.
This decision affects colleagues who have contributed meaningfully to building Acrisure, and was not taken lightly. It was driven by how work must evolve as we build the company we need for the future.
To those impacted, I want to express my sincere gratitude for your valuable contributions. We are committed to treating you with care and respect throughout this transition, including comprehensive severance, extended benefits for a period of time, and dedicated outplacement support, Our leaders and HR partners will be available to provide guidance and assistance, and we will continue to communicate as openly and transparentiy as possible.
Greg Williams