r/heos

What a total mess the HEOS app is, as though it's stuck in 1998. I really hope everyone associated with that piece of trash has been fired. I now have to try any sell this receiver on Marketplace. Can anyone suggest another brand that will let me use technology like it's 2026?

Get it here: https://apps.microsoft.com/detail/9P2P2LGDSCH3

1/ Feature: Detailed sync choices added in settings

Think of a scenario where you might use Audio Hero on multiple PCs. This feature allows you to keep all your settings and preferences in sync across PCs.

2/ Feature: Logos for Internet & starred favorites.

3/ Fix/feature: Stereo pairs now show the pair name you set in the HEOS app instead of the leader device's individual name. Big thanks again to u/GreyPole

4/ Fix: Audio Hero app auto-update process improvements.

Thank you to everyone for all the feedback, suggestions, and bug reports! This app has been a super fun project.

https://preview.redd.it/ozv2ma127d2h1.png?width=281&format=png&auto=webp&s=849a3ad48b25242e736bbd61920bef03e974ee55

etc...

A question for the Denon Home vets:

2 Home 250s + Sub or 2 350s no Sub?

Tnx

I broke the auto-update service in the last build, sorry. You'll have to go to the ms store app to complete the update.

I acquired myself an AVC-3800H and connected my garden speakers on ZONE2 while my surround system is on MAIN.
When I use HEOS, I can see the device in Rooms, it has an on/off slider for both zones, but it's seen as 1 single room which is not what I expected to see, as I consider Zone2 to be a separate room.

Is this expected? Is it some setting somewhere that I just can't seem to find?

Update:
it's a fresh install and I did check if there are any updates available, but I did on install already.
firmware = 3.88.614
android app = 3.115.361

Answers on ChatGPT aren’t clear on this. Is there an easy way to get Apple Music to play on my Heos wireless speakers through the HEOS app, using my Apple TV streaming device through my Denon Amp.

I am trying to figure out how to get the sound from the speakers to match the video from the tv. Right now it is behind about 1-2 seconds.

We have a Denon Home 250 and (2) Denon home 150 speakers. We also have a HEOS Link. The 250 is Bluetoothed to the TV. Should we try and get them all hooked up to the same network and not Bluetooth?I am new to the wireless speakers setup. Any and all assistance is appreciated.

If needed, you can message me to get more information.

I am trying to figure out a solution that allows me to wear wireless headphones around the house while listened to my turntable.

my setup is: turntable => preamp => Heos Link

I group my Heos speakers to the link depending on where I am listening and how much volume I want.

Optimally I would like to leverage the Heos network so I have full reception across the home.

The other option I am looking at is the iFi Zen Blue 3 for long range Bluetooth transmission. It's pricey and from what I am reading the range is around 30'. It will satisfy my minimal needs, but I am trying to vet options for the optimal setup.

Thanks for any guidance y'all can offer.

Hi,

I'll try to keep this first part short, but for a long time now my 550 soundbar has had trouble staying connected to my wireless network. It connects for a number of days and then it drops. If I unplug/plug it back in it reconnects, and then it (and the two 250s and Home Sub I have connected to it for 5.1 surround) works just fine again for a few days to a week. I have tried everything, and even spent a week with Denon support with no progress. I'm convinced the network card is just going bad. If I run a ethernet cable to it, it works flawlessly. Otherwise, my wifi network seems solid. Nothing else and none of my other denon wireless speakers drop. The 550 is well past it's warranty period, and unfortunately Denon does not offer a repair program it seems.

So on to my current issue. I took an older spare wireless router that I have, and I turned it into a wireless bridge (so, connected to my WiFi signal, but it no longer outputs it's own signal) and use it as a hub to connect wired ethernet to my 550. That's working, but now, I cannot get my 250 and sub to setup to the 550 as surrounds any longer. My assumption is that the 550 can't "see" the speakers and that's why it can't connect to them, but I can't figure out why.

My WiFi network is a TPLink mesh system with 2.4 and 5Ghz signals. I have made sure the older router that is being used as a bridge is connected to the 5Ghz network. (my TPLink Deco app says it's connected to wifi 5 channel 40) and when I reconnected my two 250s and Home Sub back to the network, I can see in the HEOs app they are also connected to channel 40. I have also made sure they are all connected to the same hub in my mesh network.

I don't know what else to do to make this work. I appreciate any suggestions.

1. MinimServer
2. Lyrion Music Server
3. Asset UPnP
4. Twonky Server
5. Plex Media Server
6. Synology Media Server
7. Emby
8. Jellyfin
9. Universal Media Server
10. Serviio
11. Roon
12. BubbleUPnP Server
13. Gerbera
14. ReadyMedia
15. Other?

I have a small home HEOS setup (2 Amps and 1 Link) pulling music from a Synology DS223 NAS with about 10,000 artists and 100,000+ tracks. Everything worked perfectly until I switched ISPs from Comcast to fiber optic, which changed my home network.

Since the network change, HEOS only shows roughly 1,000 artists instead of the full library. Audio Station on the NAS displays all 10,000+ artists correctly, so the files and metadata are fine.

What I've tried:

• Factory reset all three HEOS devices multiple times
• Re-added network shares using every path variation (IP-based, hostname-based)
• Changed Synology Media Server display format settings
• Toggled NTLMv1 authentication on/off
• Run full re-indexes repeatedly
• Verified file permissions and folder structures

Observations:

• Example: The Beatles only appear with one song (a Pat Benatar cover where they're listed as a contributing artist), but none of their own albums show up
• Artists seem randomly incomplete - no obvious pattern by letter, date added, or genre
• HEOS does see the NAS and connects successfully - it's just not indexing the complete library

My questions:

1. Is there a known library size limit for HEOS indexing over SMB/network shares? That seems weird since this isn't that big of a library and it worked with Comcast.
2. Would switching to Plex Media Server actually help, or does HEOS have similar limitations when accessing via DLNA?
3. Is Roon a better solution obverall + HEOS integration?

I've spent days on this and I'm at a loss. The hardware sounds great - I just can't access most of my music anymore.

Any insights would be hugely appreciated.

I have an NR1200 and a Cinema 70 and I am struggling to get anything but streaming apps palying in both rooms. I would like to share my cd and turntable inputs to the other room. Is it even possible?

In the HEOS app the inputs tab is empty which is odd.

Solved it I found them under the AV button as I see some of you suggested all responses much appreciated

hi

one of my 150 speakers doesn't appear in devices in heos app but it does play in a group 🤔

.... have tried rebooting and re adding it... still can't see it fully 🤔

Have been listening to music via wireless but recently switched to Ethernet connections. The only device HEOS is recognizing is the Denon AVR. Following the HEOS wired prompts to connect has been unsuccessful. Have tried rebooting the router & resetting the 350 speaker. I can't get the speaker to work by pressing the button on the device. Does anyone have suggestions to connect?

Has anyone been able to cast Pandora to the 350 speaker from your phone?

I notice that if you change a song track metadata (say modify track Title) of USB mem music and that song was in a Playlist the metadata (Title) of that track in the (old) Playlist does not ever become updated. New usage and new playlist adopts the new modified Title. Strange. Maybe issue for faults now or down the line.

Where can I report bugs, in the HEOS app, to Denon/Marantz?