r/virginatlantic

Cancellation & compensation

I was supposed to be on VS8 from LAX to LHR on 6th October but this was cancelled after several hours delay at the airport. I had won an upgrade bid which was also debited.

It was absolute carnage at the airport and rebooking / hotel stays were awfully handled.

Does anyone have any real life experience on how long UK261 takes to come through and if VA are likely to give any additional compensation (even if points) for poor customer experience?

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u/alwaysinmyhair — 5 days ago

How far out should I book transatlantic flights?

I'm planning a holiday to the USA next August (2027) and am looking at Virgin Atlantic direct flights from London to LAX return. Having never travelled that route with that airline before, I have no idea what's reasonable and get conflicting advice from different sources. About a month ago, I saw flights for £600 (c.$800) including checked baggage but they're now about £750 (c.$1,000). Clearly, the cheaper fare bucket tickets sold out. So, my questions are:

Is £750 reasonable and should I just book? Or, given I'm still 10 months out, is it worth waiting for a cheaper fare bucket to reopen? Does that happen or will they only get more expensive?

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u/AlternativeAble5109 — 5 days ago

Economy delight upgrade - pay or wait?

So we've booked MAN to MCO return, in July Economy classic fare 2A, 2C. We booked it when the flights came out, via Atlanta on way out only, £2.1k which we were happy with. To upgrade to Economy Delight was £500 extra for all 4 of us when I was looking at the seat map. I have just looked and now it is £578. Is this price likely to keep going up, ie should we upgrade now? Or do the prices fluctuate? I know bidding is an option but my husband has his eye on a particular row to reserve and my understanding is that you don't find out bid outcome till couple of days before the flight?

Thanks in advance for any advice or tips

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u/KVa41 — 14 days ago

VS148 - Toronto to London - Meal Time

My family is flying out on this flight and I'm curious when the meal service in economy would be. It leaves at 22:45 and I know it's 7 hours so a single meal and that's good but it's a connecting flight for us (originating in Calgary) that doesn't have a meal. So just trying to plan ahead if we should grab something in the airport or not. If it's a dinner service an hour in we won't. But if it's a breakfast we will as it will be too long without a full meal. Thanks in advance.

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u/Bubba_Style — 12 days ago