
Unable to access program “info” screen with 3rd party remotes.
I can access the pictured screen using the Apple TV (stream box) remote by swiping down but I’m not able to access the screen using other 3rd party (non-DirecTV) remotes with the directional down function (the task used to work but suddenly stopped). I understand this is more than like a remote issue but I thought I would at least see if anyone else is having trouble accessing this screen. I am using the direct stream-only app through an Apple TV box. Thanks in advance.