Don’t order from Purerawz. I ordered 1g of Testolone (rad-140) and Enclophimene Citrate. The “Enclophimene Citrate” was really just rice flower, and the Testolone—while im not sure of purity I was only sent 600mg instead of the 1 Gram I paid for. Massive red flag that they don’t even weigh their compounds…
Been stonewalled by Ubisoft support? Feel like you’ve been robbed?
Lost email access. Forgotten password. A purchase linked to an account you can’t reach. Hundreds of dollars in games and items — gone — because of a recovery system that doesn’t work and a support team that closes your ticket instead of solving it.
Here’s the thing Ubisoft doesn’t advertise: you can escalate.
Ubisoft’s cross-play account-linking policy locks your purchases to a single account with no real recovery path when something goes wrong. It’s not a technical necessity — it’s a cost-saving choice. Pushing recovery failures back onto the customer is cheaper than staffing real support, and their account-recovery process falls well short of what any company handling paid digital goods should provide. You paid for it. You should be able to get it back.
How to fight back:
File a Notice of Dispute. Go to https://www.ubisoft.com/legal/documents/NoticeOfDispute/en-US, fill it out, and submit it per the form’s instructions. Describe what happened and what you want (your purchases restored, or a refund). Keep a dated copy and proof you sent it. Ubisoft is contractually required to engage—and paying lawyers to respond to your claim will likely cost them more than the value of the items you’re fighting for.
Wait out their own clock. Their terms require a 60-day informal resolution period, including at least one dispute-resolution videoconference. If the dispute isn’t resolved within 30 days of their settlement offer (or their receipt of your form, whichever is later), you’re cleared to escalate.
File for arbitration. Submit a Demand for Arbitration through the American Arbitration Association (adr.org). For non-frivolous claims, Ubisoft pays the arbitration costs—not you. The more people who file individually, the more those per-claim fees stack up on Ubisoft’s side. That volume is the leverage.
Stack the pressure. File a complaint with the Better Business Bureau and with your state’s attorney general / consumer protection office. Individually these are small. Collectively—thousands of documented complaints against one company—they build a record regulators actually notice.
You paid for it. Make them answer for it.
Been stonewalled by Ubisoft support? Feel like you’ve been robbed?
Lost email access. Forgotten password. A purchase linked to an account you can’t reach. Hundreds of dollars in games and items — gone — because of a recovery system that doesn’t work and a support team that closes your ticket instead of solving it.
Here’s the thing Ubisoft doesn’t advertise: you can escalate.
Ubisoft’s cross-play account-linking policy locks your purchases to a single account with no real recovery path when something goes wrong. It’s not a technical necessity — it’s a cost-saving choice. Pushing recovery failures back onto the customer is cheaper than staffing real support, and their account-recovery process falls well short of what any company handling paid digital goods should provide. You paid for it. You should be able to get it back.
How to fight back:
1. File a Notice of Dispute. Go to https://www.ubisoft.com/legal/documents/NoticeOfDispute/en-US, fill it out, and submit it per the form’s instructions. Describe what happened and what you want (your purchases restored, or a refund). Keep a dated copy and proof you sent it. Ubisoft is contractually required to engage—and paying lawyers to respond to your claim will likely cost them more than the value of the items you’re fighting for.
2. Wait out their own clock. Their terms require a 60-day informal resolution period, including at least one dispute-resolution videoconference. If the dispute isn’t resolved within 30 days of their settlement offer (or their receipt of your form, whichever is later), you’re cleared to escalate.
3. File for arbitration. Submit a Demand for Arbitration through the American Arbitration Association (adr.org). For non-frivolous claims, Ubisoft pays the arbitration costs—not you. The more people who file individually, the more those per-claim fees stack up on Ubisoft’s side. That volume is the leverage.
4. Stack the pressure. File a complaint with the Better Business Bureau and with your state’s attorney general / consumer protection office. Individually these are small. Collectively—thousands of documented complaints against one company—they build a record regulators actually notice.
You paid for it. Make them answer for it.
Got mass downvoted. Thanks reddit. How do I build a buffer so I can post hot takes?