Flair Sucks!
My flight from YYC to YXX on October 4 (F8505) was delayed by nearly 3.5 hours. The delay was announced in the middel of the night the day before. I do not live in Calgary and wasn not able to rebook to a diffrent flight since I had booked a bus from Canmore, where I started my journey, to YYC.
From YXX I should have taken a bus at 8:40pm to Vancouver which I obviously missed due to the arrival time beeing 11:15 instead of 19:40.I had to get a room for the night and a new bus ticket and wasted a lot of time. After I had filled out the form for the compensation, they wanted to make me believe that the delay was for "safety reasons" and refuse to pay for my compensation and additional expenses. Regarding the additional expenses that is sadly probably a lost battel but a flight that is beeing delayed more than 20hours before takeoff is not beeing delayed for saftey reasons out of the hand of Flair so I'm not giving up on the compensation.
Besides that service and comfort is as expected for a budget airline far from something nice but endurable for shorter flights.
I do regret cheaping out and will never fly Flair again and would advice you to do the same. Customer service is horrible and you might end up paying more than spending on a nice flight with a nicer and more reliable airline since a hotel room and new bus ticket add up quickly
0/10 would not recommend 👎