r/flairairlines

Am I the only person out there who wishes flair would return to YXU (London). It really sucks to have to go to Toronto to get anywhere half decent.

flying from yvr to the US, do i check in my bag at the domestic terminal or US terminal? not sure if things have changed recently, email they sent is confusingly worded.

I’ve travelled quite extensively, and I know that the sizing of cabin baggage is often a major topic of controversy at the gate.

It’s unbelievable how every airline has a different set of rules. Most of them fly the same models of planes… so surely “This Bag Must Fit Under the Seat” would translate to standard dimensions across the board???

It’s almost as if they WANT your bag to be over-sized so they can charge you extra for it! Even though all that does is hold up boarding.

So I think I’ve found the ideal solution…

Flair should sell a zip-up duffel bag that is sized EXACTLY at 15cm x 33cm x 43cm. Sell it for $39.99 plus tax, put lots of “Flair Airlines” branding on it for free advertising, and give passengers a clear, no-nonsense option to buy a bag that is **explicitly guaranteed** to be within the allowed dimensions.

They MUST be aware of all the problems that these silly size rules always cause. After all, there’s a post about it nearly every day on this subreddit.

So I don’t see any disadvantage to doing this. They’ll make money by selling these approved personal item bags. They won’t have any arguments at the gate. Passengers will be happier, and they’ll fly with them more often so it’s just common-sense good business.

Sounds like a win-win, no?

Hey guys

Uk tourist in CA here. Looking to check in for the flight from Calgary to Victoria on Sunday and the website doesn’t recognise my booking reference.

Messaged them on Instagram. No reply.

Tried to download the app. Not found on my phone. Not able to download on my wife’s.

What do we do? Call them? That’ll cost a fortune as an international call but no idea what else to do.

We need to add a hold bag too, which isn’t ideal either.

Cheers

It states that it includes a personal item, carry on bag, checked bag and flair express.

For a family of 4, the cost of this bundle is still quite a big difference from West Jet, Air Canada and Air Transat.

I’ve only ever heard bad reviews about Flair mainly regarding the no carry on bag rule for basic flyers. But would this Plus Bundle upgrade still make our flight miserable?!

Not even boarded the flight to Cancun and I'm just pissed already.

I paid for a check in bag and I weighed it multiple times at home both with my weighing scale and one of those contraptions that let you hook onto it and lift the bag up to measure.

BOTH showed I was UNDER 50lbs. Yet, when I go to the check-in counter I'm 5lbs over the limit and I need to pay $56 for oversize fees.

What an effing scam these guys are!

F8 2612 15:01

Got an email about the discount with up to 30% off base fares. Used the promo code and the discount was 3.60$ 😑 what a joke. Not to mention 4.20$ to use a credit card to pay online. No thanks!

I've been trying to pay for my family's tickets, but everytime I press the 'confirm and pay' button, I get an error message that says my payment info couldn't be verified. I've tried 3 different cards. Anyone else having these problems? - F8703 on July 3rd

Right away, I’ll say that I just want to share my experience, which might be useful for someone. Overall, I rate it as negative, but for others it may be acceptable for the price they offer.
I flew from Vancouver (F8 6300) to Toronto and back (F8 6303).
The flight to Toronto went well — boarding and departure were on time. After landing in Toronto, we had to sit on the plane for a while because there was no available gate. During the flight, no food was offered, which felt a bit strange to me since the flight lasted about 5 hours. The seats were uncomfortable, and even with extra legroom, my legs were still cramped (I’m 6’2). But this is pretty much what you’d expect from a low-cost carrier.
On the return flight from Toronto to Vancouver, my plane was delayed by 5 hours. They notified us about 4 hours before departure and gave us a $20 food voucher. Later they delayed it again, but only by 30 minutes this time. I personally had no issues with baggage because I only had a shoulder bag with me, which they didn’t even check. Be prepared that there will be no water on the plane.
Overall, I probably wouldn’t use this airline again, unless it’s for a short flight of no more than 2 hours. If you need to be somewhere on time, keep in mind that their flights are often delayed (my friend flew Calgary–Toronto and his flight was also late).
I paid about $500 for the round-trip tickets (after taxes). I bought them a month before the flight.

Hey all, before you say anything about airtags, we know it would have been super useful but we didn't have one and we will know better next time.

We took a flight from Montreal to Vancouver this sunday the 28th on flight F8107 and when we got in Vancouver, the luggage was nowhere to be found. We believe the guy who weighed it forgot to label it because he never gave us a ticket with the number of our luggage.

Now in Vancouver the Flair crew cant give us a precise info about where it is but they know that other luggages that were lost are stuck in Montreal and on their way to Vancouver. We go to the airport the next day but no luck, still not there and the website is still indicating that they are searching for our luggage. Some Flair staff told us that every essential purchases are going to be reimbursed but depending wich staff we are talking to, the essentials change.

Our plan when we got in Vancouver was to go camping in Kelowna and we had all our camping gear in the luggage that was lost so naturally we had to buy a hotel room, food, transit tickets, etc. Some staff tells us the hotel will be reimbursed and other staff tells us it's not going to be, wich is frustrating because it cost 350$ because of the FIFA. Now the thing is, we need to go work in the valley asap because thats what we came here to do but we can't do that if we don't have our camping gear.

With this logic, we should be able to buy the camping gear back and put it in the essential expenses? How long do the essential expenses take to be reimbursed approx.? Do you have any advice for us to stress a little less about the situation? We are stuck in Vancouver right now because we don't know if we can buy the gear back and be reimbursed or not. We have over 1500$ of gear in that suitcase so we really cannot afford to buy it again and not be reimbursed but we also cannot afford to just sit around and wait because we are losing money everyday by not working.

Another thing. Should we put all the essential expenses on the card of the person that had the suitcase or can we buy the stuff with our own cards and include them in the reimbursement claim if its not her card?

For those of you who had to be reimbursed by flair before, did you get reimbursed in total, how long did you wait, how did the process go? Should we wait ubtil the luggage is officially lost before we move and buy the gear or should we continue our travels and buy the gear anyways and put it in the essential expenses and wait to see what happens with the luggage.

For the people that lost the luggage, how long did it take to recieve the 2400$ claim and is it only reimbursed for the person that made the reservation or is it covering the people that also had their gear in the luggage even tho it wasn't our ticket.

Thank you so much for any help you can provide us. We really don't know what to do. We called customer service but the only thing they can tell us is to send an email to another division and no way to speak to them on the phone.

We were traveling as a group of 6 with Flair Airlines and had a very frustrating experience at the airport.
We arrived at the gate area and were preparing to board when staff told us boarding was closed. They claimed we were 3 minutes late, but we clearly saw the last passenger still boarding when we arrived. Right in front of us, staff instructed another employee to close the door.
One staff member (Anjali) was extremely rude and gave no proper explanation or assistance.
The flight had already been delayed twice, and there were no clear boarding announcements in the waiting area or washrooms, so we had no idea final boarding was happening.
We were then told there was no one available to help us at the airport because staff are “third-party,” and we had to contact customer support.
After waiting over 2 hours, customer support basically said they can’t do anything due to “policy” and offered no solution. We were forced to rebook flights at almost triple the original price just to get to Toronto.
Overall, this has been extremely disappointing. Poor communication, rude staff, lack of support, and no accountability. This isn’t the first time we’ve experienced delays like this with them either (we’ve had a 4-hour delay before without proper communication).
Very frustrating experience overall.🥲

I know Flair gets a lot of flack for the things that make it Ultra Low Cost (ish).

I was to be on a flight today.

First delay. $15 food credit (which I know doesn’t get much at an airport) without even asking.

Flight cancelled. Flight rebooked. Hotel accommodations offered and booked. Additional $45 in food credit. All within about 30 minutes.

Honestly. Impressed.

Hello, planning to use Flair to travel to Toronto this summer, and was going to book flair for the ~50 CAD cheaper flight. One thing I was a little concerned about was the hassle I've read some people have over their personal items. I'm only going for 3 days, so the clothes being packed won't be extensive. I'm planning to take this bag which measures 30 x 12.5 x 43cm. Flair allows max. 15 x 33 x 43 cm which means my bag (barely) fits but I wanted to know if this is leaving it too close for comfort and if I am just better off paying for the carry-on bag. Please let me know what you'd do in this situation!

https://preview.redd.it/rmc5u0mxnbah1.png?width=620&format=png&auto=webp&s=89ace23d68e7ea4ec81cd040179d0157420c3534

Hello, i'm trying to buy check in baggage to my flight on july 1 f8806 but there is an error when i submit my details in My bookings on their website. Error says badameliaresponse. What should i do