Why can't we view AI credit usage for previous months?
All of this pushing for us to use AI features yet we can't even get a detailed view of how the credits are being spent. I tried using the AI agents to circumvent missing features that should already be added like automatically setting subtask due dates to a set amount of time BEFORE the main task's due date. The credit usage shot up quick, so I'd like look and analyze the usage for the current billing period. But you CANNOT view your credit usage during previous months for the feature that ClickUp is pushing so very hard! Only the current month is available to view.
It's genuinely insulting. There are so many missing features and quality of life fixes that are being put on hold so ClickUp can shove AI at us, and then when you finally give in and adjust your workflow to implement the new AI feature, they hide the usage data so you can't track it! It's obvious they want to get you dependent on AI then pull the rug out from under you once you unknowingly hit your credit limit to force you to fork over more money or switch back to your old process and hope that they release the feature you need in the next couple years.
And how is this ethical? We are paying for these credits but can barely view how they're being spent? We just have to trust that the system is tracking it accurately? It's like the credits disappear into a void if you don't screenshot the page at the end of each month. I see online in some places that you need to contact them to get a full report, and while I don't know if that's even true, that's ridiculous. I shouldn't need to contact support whenever I want to look into the usage of a currency that we are paying for and its automatic consumption is calculated entirely by ClickUp.
We have a finite amount of AI credits, so let us analyze our usage and create a plan. I can't believe that even needs to be said.