Mom locked herself into a 5 year contract

I'm hoping someone will have an idea for me. So - my mom lives alone in a large home, Dad died a little over 2 years ago. I am in process now of cleaning/packing everything up so I can move her in with me (yay). Her health is not great but not as terrible as she thinks it is. The biggest issue is her memory, which is pretty bad.

So not long after my Dad died, my younger brother and I decided it would be good for her to have a security system. There was some evidence that someone had tried to break in a couple of times and honestly I was a bit scared for her. Being the oldest, and the daughter, I do about 90% of Mom's caretaking. She is still able to do her laundry, some short drives, order groceries online, etc. but her mobility is very limited and her energy level is low. She also suffers from low level depression and high anxiety. Anyway - I asked my brother to please help me out and find a security company. I told him to be sure and research and find the best deal. Now, I should have known better, but man I get tired of doing everything and having to make all the decisions.

I'm pretty sure his research consisted of reading reviews on company websites, of which he maybe looked into 2 or 3. He got things lined up with ADT, and them met with them at her home to handle the paperwork. Ever since she got that setup, it's been one thing after another. Frankly, ADT sucks balls. I've been so disgusted with their incompetence and lack of response, I tried to talk her into canceling the service. She came close once or twice but then they would promise a free month or something and she'd back down.

She has finally reached the pointed of being fed up too and this week sealed the deal. I won't go into the whole story but she was ready to pull the plug. I asked my brother to take care of the cancellation because she can't. One of the fun things they did: when they signed her up, they put my brother's name on the account because he was the original caller. Even though the system is at her house, she signed the contract, and the money comes out of her bank account every month, they refuse to take his name off so they won't do business directly with her. So back to today. Brother called ADT and was told my mom signed a 5 year contract, and she has over 3 years left. If she wants to cancel she will owe $2200.

The reason I am so so angry about this is, my brother was right there with her and didn't try to stop her from agreeing to the 5 year plan. In all this time, we have never found a copy of the contract anywhere in her house. By this point I've pretty much looked at every file, folder, pile of paper and notebook in the house and have seen no contract. They don't send paper statements. She doesn't even know what her account number is. There's an app of course, but I thoroughly searched through the app and the account number isn't in there either. My brother did say the technician was putting a lot of pressure on her at the time to sign the paperwork, but of course he didn't step in. That doesn't actually surprise me since he can be passive especially when it comes to looking out for our mom.

My mother is devastated. She's upset about the money but even more so because she feels really stupid that she let herself get in this situation. She's convinced ADT never gave her the contract, because "she would have put it somewhere safe". I know full well she probably just laid it down somewhere and it disappeared (memory issues). However, I do find it really strange about the 5 year thing. She is not stupid, and that doesn't seem like something she would knowingly do. In any case, here we are.

I can get ADT to send me a copy of the paperwork, eventually. I realize that legally if she signed it, she's responsible. I am just angry this company took advantage of an elderly woman who didn't really understand what she was signing. (My brother is an idiot but nothing I can do about that) Does anyone have any ideas at all, about how to get them to back down? I know it's a long shot. But she has a limited pool of money to live on and for her to throw it away on this is infuriating. If I had the means to pay it back I would in a second, but I am unemployed currently and just barely getting by. My brother and his wife technically could pay the bill, but his wife is a hoarder and runaway shopaholic so they have very little disposable income. Appreciate any help!

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u/Ageofaquarius68 — 30 days ago

Suggestions for handling a spicy boy

Hello - I am a foster parent to a 3 year old male beardie. I've had a few beardies before, and I enjoy their fun personalities. I volunteer with a small/exotic animal rescue and I've worked with many species in my life, so I have had experience with pets who have had varying degrees of fear or aggression issues.

This lizard came to our rescue with several others, and we think the previous owner was using him as a breeder. My guess is that he had little to no socialization with humans. At the moment, all I have for housing him is a 40 gallon tank. Obviously that's not ideal, but normally our fosters don't stay with us for long periods; only until we can adopt them. Unfortunately, we are having difficulty moving this guy due to his less than friendly personality.

Usually with a skittish or fearful animal, I will try to give them floor time, with me just hanging out around them, and allowing them to come to me. I work on giving them gentle pets, etc. Here's my issue with Mr. Grouchy, as I've been calling him. It's gotten to the point that I'm almost afraid to take him out of his cage.

Recently, he whipped his head around and bit my arm. Ok, so now I'm more careful about where his head goes. But the last time I had him out of his enclosure, he really wasn't happy about me taking him out. He mostly will cruise over to a corner of the room and just sit there until it's time to go back. When I finally went to put him back in the last time, he just lost his mind. He was thrashing around, trying to get hold of me. I let him calm down a bit before we tried again. I eventually put on my bite proof gloves, because I didn't feel safe. He still flipped out. By the time I lifted him up and back into his enclosure, he was twisted around and trying to bite his own tail. I felt so bad for the poor guy.

I'm kind of at a loss as to what to do next. He needs some enrichment, and he needs to be better with humans obviously. He will allow some gentle strokes on his head but that's about it. He will also allow hand feeding, but otherwise wants nothing to do with me. I've been afraid to try again since the last episode. Does anyone have suggestions about how I can gain his trust? I really want him to go to a good home, he deserves that. Thanks!

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u/Ageofaquarius68 — 4 months ago

Considering a move to Champaign!

Hey neighbors! I am a Hoosier currently but was born in Illinois. We moved when I was a baby, moved back briefly when I was a child, then left again. I am now 58F, and really hate IN for obvious reasons. I have family and friends in Illinois and the CU area looks promising for my family and me. Along with myself, I will be moving my adult son (27), my mom (82) and my BF (64). Also our dogs.

We are currently living in an upscale suburb of Indianapolis. It's nice, but it's expensive, crowded, busy and of course it's very red. We need to get out of here. I admit I do love the access to great restaurants, shops, museums, events, etc. I don't love the pollution, traffic, and MAGA signs everywhere.

My son and I are planning a road trip to CU in a couple of weeks to scout out the area. In the meantime, I am hoping y'all can help me out with some questions. There are some things we need that are non-negotiable, and others that are interests but not deal breakers. With my mom's age and health issues, we need to be sure she has access to good medical care. How is the health care system in the area? Hospitals/doctors/specialists etc? I would appreciate any opinions or experiences. It looks like there is a bus system? Is it fairly good in terms of coverage? How about senior services? I know the area is geared quite a bit to younger folks as it is a college town, but I'm sure there are older people living there too.

Other places I'm interested in: is there a good farmer's market? Any good nurseries? (I'm talking plants, not babies) How about museums or cultural events? We are not sporty people so that's not on the table lol. We are definitely outdoors ppl but it looks like there are good parks and that's one thing we lack in Indy. I mean...we have parks but they are mostly kinda small and surrounded by city. If anything else comes to mind, feel free to mention it.

Thanks so much for your recommendations! This is a huge undertaking for me personally - I have to pack up and move 2 houses (mine and my mom's), sell both, find a new job and house and move us. My BF will follow at some point. So it will probably be a year before this will happen, but I'm looking forward to it. I appreciate any and all ideas/comments.

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u/Ageofaquarius68 — 4 months ago

I am just done.

Here's the thing- I really need to make more money. Like, a lot more. But I have reached the point where I am so beat down by the job-hunting process, I have not been able to do it anymore.

I was laid off from a government job after 15 years in 2022. I had already begun looking, since I knew the layoff was coming. Since then, I have held 3 jobs, each one paying less than the one before it.

The position I am in now was supposed to be temporary, just a paycheck until I could find something more in line with my experience and skills set. But as literally years have dragged on with this burden, I am so beaten down, I cannot summon the mental energy to continue. I don't even like this job; my boss is an idiot and I've had to deal with workplace bullying and unprofessional behavior from coworkers the entire time. But I obviously can't quit.

I have applied for so many positions where the job description practically read like my resume, positions where I knew I'd be a great fit and I was super excited to work for the organization. Time after time, I get the rejection notice, and I feel like my heart and brain can't take it anymore.

I have tried absolutely EVERY suggestion, read everything I can about applying, interviewing, have hired others to coach me, I haven't left a stone unturned at this point. It doesn't matter, nothing works. Once again I spotted another job I know i would be great at; the pay is a little better than I am making, still not what I need but it would get me out of here. But I just can't make myself. How many years of rejection can someone take?? Not really looking for more job search advice, but anyone else struggling this much? How do you keep going?

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u/Ageofaquarius68 — 5 months ago

Any good suggestions for Mother's Day brunch or lunch? We prefer someplace mid-range for price; not too spendy but not looking at Applebee's either. We live on the Northside so bonus if we don't have to travel too far. My mom is elderly and getting around is harder for her. We are foodies so are open to all cuisines. TIA!

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u/Ageofaquarius68 — 6 months ago