
Gift card stuck processing since August 8th
I decided to try out Neobanc's gift cards and bought a $100 Amazon gift card. It has been stuck on "processing" for nine days now.
I've reached out to support a couple of times since asking for an update. They just tell me it will be processed "shortly." The last time I reached out (four days ago), I asked if they would refund the purchase if Neobanc cannot process the gift card. They ignored that message and never responded.
Hoping someone here can actually get this sorted out.