Hyper aggressive finance managers
Went with my mother in law who doesn’t speak very good English to buy a new rav4, and ended up being the bad guy. Pretty simple, we want a brand new rav4, no stupid options; no extension warranty packages , nothing. When declining these options the manager become almost aggressive , would not stop arguing with me and trying to convince her over my head, and this is not some sketchy buy here pay here, this is the biggest Toyota dealer with a good reputation in a pretty big metro area. We ended up leaving without the car, I can’t imagine how many people he has sold these extended warranties and add-on to because it’s very hard to say no to a slick talker.
Absolutely disgusting experience