Income Tax demand despite tax already paid — how do I get the earlier payment credited?
I filed my ITR before 31 July and paid approximately ₹50,000 in self-assessment tax through the Income Tax e-filing portal ( e Pay Tax) . I have the payment receipt and challan, including the CIN details.
In the first week of August, I received an intimation/notice showing an additional tax demand. The PDF mentions an expected amount of around ₹51,000. It also shows that I have paid 50k
The confusing part is that when I go to the Income Tax portal and select the option to pay under pending actions, it is asking me to pay the full ₹51,000 again, rather than considering the ₹50,000 that I already paid.
I have the complete challan details and proof of payment for the ₹50,000.
What is the correct way to get the Income Tax Department to consider/credit my earlier ₹50,000 payment against this demand?
Would really appreciate guidance from anyone who has faced this situation recently.