Most cold outbound doesn't fail because of your list. It fails because half the list was never worth mailing.
▲ 3 r/B2BSaaS+1 crossposts

Most cold outbound doesn't fail because of your list. It fails because half the list was never worth mailing.

Everyone blames the tool or the copy when outbound flatlines, but for me the real problem was almost always the list, specifically that half of it was people I had no genuine reason to contact.

When I first started doing outbound properly I thought more volume was the answer. Send more, book more. What actually happened was replies stayed flat, the domain reputation took a beating, and the whole thing felt like shouting into a void.

What changed things for me was cutting hard before sending anything.

Enrich every lead first, then score the one signal actually worth opening on. A new role, a hiring spree, funding, some real recent change.
Strong signal, they get a first line built around that specific thing.
No real signal, they don't get emailed at all.

Here's the bit most people skip. Most bought lists are over half people there was nothing genuine to say to, and mailing them anyway feels free because you already paid for the list. But it's pure downside, it tanks your deliverability and trains the inbox providers to bin you. Cutting that half is counterintuitive but it's what makes the other half actually land.

Doing it this way has done about a 7% reply rate for me across a couple thousand leads, cold. Normal is a sad 1-2%.

Wrote up the full signal scoring and how I filter here: https://app.notion.com/p/38b9a78dea79818d920dc88a7465a7a4

Curious if this resonates with anyone else. Do you cut your lists down hard before sending, or send to everyone you've got? Happy to answer any questions too.

u/Character_Cable_1531 — 20 hours ago

The leads you lose in outbound aren't the ones that say no - its the infrastructure

Everyone obsesses over copy and deliverability, but the thing that quietly kills outbound systems is reliability, and nobody talks about it because you can't see it happening.

Been building these for a while and the failure mode is always the same. The automation works fine in the demo, then in production a webhook fires during an API timeout, or enrichment returns null, or the reply classifier chokes on a weird message, and that lead just vanishes. No error, no log, gone. You never even know it happened.

Two things fixed most of it for me.

Log the raw reply before you do anything clever with it. Write it to the CRM the second it lands, marked unprocessed, then classify and route. If the clever stuff breaks, the lead still exists and you can replay it. Most people classify first and only log the result, so a failure loses the whole thing.

Pause the sequence before you classify, not after. Any reply of any kind should stop follow-ups immediately. If you wait for the model to decide interested vs not first, a slow or failed classification means someone who already replied still gets chased on touch three. Ordering beats the model here.

The unsexy takeaway is that reliability is the actual product. Anyone can build the happy path in an afternoon. The value is in the twenty edge cases that decide whether a real reply ever reaches a human.

Wrote up the full build, the routing logic and the error handling here if its useful: https://app.notion.com/p/3949a78dea7981b18017ee6f04357fdd

How are you all handling classification failures on replies? Manual review queue, or something smarter? Happy to answer any questions too.

reddit.com
u/Character_Cable_1531 — 20 hours ago

I’ll fix your gtm problems

Hi everyone,

I build GTM and automation systems, mostly for b2b SaaS, been doing it a few years so I’m fairly technical. Outbound engines, inbound lead response, lead routing, CRM cleanup, that kind of thing.

Not selling anything here, just find other people’s pipelines genuinely fun to solve, and I’m trying to see more real problems.

So drop the thing that’s currently broken or manual in your funnel. Leads coming in and dying before anyone replies. Outbound that’s all copy-paste. A CRM nobody trusts. Data you’re moving by hand between five tools. Whatever it is.

Comment below and I’ll fix it

reddit.com
u/Character_Cable_1531 — 3 days ago

are creators lying

I've seen so many tiktoks of 'founders' selling the same things like speed-to-lead systems, lead capture, receptionists, GHL products to various niches. What I don't understand is that they're not really solving a gap in the market, and all of their services are practically identical so how are they making money? I appreciate some are lying to sell courses, but some of them genuinely aren't, so I'm really confused how - is it just a distribution thing?

Currently going in a loop of researching an idea and speaking to people, then killing it because its boiled down to commoditisable tool which already exists, so I don't know what to do

anyone have an answer?

reddit.com
u/Character_Cable_1531 — 12 days ago

Are tiktokers lying?

I've seen so many tiktoks of 'founders' selling the same things like speed-to-lead systems, lead capture, receptionists, GHL products to various niches. What I don't understand is that they're not really solving a gap in the market, and all of their services are practically identical so how are they making money? I appreciate some are lying to sell courses, but some of them genuinely aren't, so I'm really confused how - is it just a distribution thing?

Currently going in a loop of researching an idea and speaking to people, then killing it because its boiled down to commoditisable tool which already exists, so I don't know what to do

anyone have an answer?

reddit.com
u/Character_Cable_1531 — 12 days ago

i will distribute your saas

Hi everyone,

Looking to help with distribution with your saas . Have worked in saas for a few years so know a decent amount. drop your problems below or msg me.

reddit.com
u/Character_Cable_1531 — 12 days ago

i will streamline your gtm

Hi everyone,

Looking to do GTM workflows for people in exchange for testimonials. Have been doing automations for a few years and worked on a b2b GTM business so am quite technical. drop your problems below or msg me.

reddit.com
u/Character_Cable_1531 — 12 days ago
▲ 2 r/CRM

Let me fix your crm

Hi everyone,

Looking to help with CRMs for people in exchange for testimonials. Have been doing automations and crm organisation for a few years so am quite technical. drop your problems below or msg me.

reddit.com
u/Character_Cable_1531 — 12 days ago

i will automate your accounting

Hi everyone,

Looking to do automations for people in exchange for testimonials. Have been doing automations for a few years so am quite technical and also work at big 4 firm. drop your problems below or msg me, cheers

reddit.com
u/Character_Cable_1531 — 12 days ago
▲ 13 r/automation+1 crossposts

i will automate anything

Hi everyone,

Looking to do automations for people in exchange for testimonials. Have been doing automations for a few years so am quite technical. drop your problems below or msg me.

reddit.com
u/Character_Cable_1531 — 12 days ago

doing automations for free

Hi everyone,

Looking to do automations for people in exchange for testimonials. Have been doing automations for a few years so am quite technical. drop your problems below or msg me.

reddit.com
u/Character_Cable_1531 — 12 days ago

is the worst part of close the accounting itself or chasing everyone?

Did a stint in finance a while back and one thing about month end has stuck with me ever since.

Everyone frames close as the reconciliations and the journals being the grind. Honestly for me the accounting side was the manageable part. The thing that actually ate my time was chasing other people for their inputs, accruals from ops, numbers off the regional teams, sign offs from managers who were never at their desk when you needed them.

I was in the FP&A team and set up a shared tracker and a Teams setup for the whole wider finance team to keep on top of it, and I still ended up manually nudging the same handful of people every single month. The close itself was never the slow bit, waiting on humans was.

What I could never work out is whether thats just the nature of it or whether anyone has actually solved it. Theres loads of close software around now, but everyone I've spoken to who uses one still seems to be sending the same reminder emails and chasing the same stragglers. Feels like the tools handle the workflow and the ticking off, but not the actual getting people to respond part.

So genuinely curious, for those of you in the thick of close every month, whats the real time sink, the accounting or the chasing? And if you use a proper close tool, has it actually cut the manual chasing down or do you still end up nagging people regardless? Would love any guidance.

reddit.com
u/Character_Cable_1531 — 18 days ago

is the worst part of close the accounting itself or chasing everyone?

Did a stint in finance a while back and one thing about month end has stuck with me ever since.

Everyone frames close as the reconciliations and the journals being the grind. Honestly for me the accounting side was the manageable part. The thing that actually ate my time was chasing other people for their inputs, accruals from ops, numbers off the regional teams, sign offs from managers who were never at their desk when you needed them.

I was in the FP&A team and set up a shared tracker and a Teams setup for the whole wider finance team to keep on top of it, and I still ended up manually nudging the same handful of people every single month. The close itself was never the slow bit, waiting on humans was.

What I could never work out is whether thats just the nature of it or whether anyone has actually solved it. Theres loads of close software around now, but everyone I've spoken to who uses one still seems to be sending the same reminder emails and chasing the same stragglers. Feels like the tools handle the workflow and the ticking off, but not the actual getting people to respond part.

So genuinely curious, for those of you in the thick of close every month, whats the real time sink, the accounting or the chasing? And if you use a proper close tool, has it actually cut the manual chasing down or do you still end up nagging people regardless? Would love any guidance.

reddit.com
u/Character_Cable_1531 — 18 days ago

is the worst part of close the accounting itself or chasing everyone?

Did a stint in finance a while back and one thing about month end has stuck with me ever since.

Everyone frames close as the reconciliations and the journals being the grind. Honestly for me the accounting side was the manageable part. The thing that actually ate my time was chasing other people for their inputs, accruals from ops, numbers off the regional teams, sign offs from managers who were never at their desk when you needed them.

I was in the FP&A team and set up a shared tracker and a Teams setup for the whole wider finance team to keep on top of it, and I still ended up manually nudging the same handful of people every single month. The close itself was never the slow bit, waiting on humans was.

What I could never work out is whether thats just the nature of it or whether anyone has actually solved it. Theres loads of close software around now, but everyone I've spoken to who uses one still seems to be sending the same reminder emails and chasing the same stragglers. Feels like the tools handle the workflow and the ticking off, but not the actual getting people to respond part.

So genuinely curious, for those of you in the thick of close every month, whats the real time sink, the accounting or the chasing? And if you use a proper close tool, has it actually cut the manual chasing down or do you still end up nagging people regardless? Would love any guidance.

reddit.com
u/Character_Cable_1531 — 18 days ago

how do you talk to customers before building?

I've tried to create businesses before but I realised I fall into the same trap of producing a service/product before I've spoken to what people actually mostly struggle with.

Because of this, I'm now doing the opposite - speaking to people in the space before I build anything.

Only problem is, not getting many replies! I guess no one really has a reason to tell a random problem their problems. How would you fix/what have you done in the past which has worked?

Thanks

reddit.com
u/Character_Cable_1531 — 20 days ago

how do you talk to customers before building?

I've tried to create businesses before but I realised I fall into the same trap of producing a service/product before I've spoken to what people actually mostly struggle with.

Because of this, I'm now doing the opposite - speaking to people in the space before I build anything.

Only problem is, not getting many replies! I guess no one really has a reason to tell a random problem their problems. How would you fix/what have you done in the past which has worked?

Thanks

reddit.com
u/Character_Cable_1531 — 20 days ago

how do you talk to customers before building?

I've tried to create businesses before but I realised I fall into the same trap of producing a service/product before I've spoken to what people actually mostly struggle with.

Because of this, I'm now doing the opposite - speaking to people in the space before I build anything.

Only problem is, not getting many replies! I guess no one really has a reason to tell a random problem their problems. How would you fix/what have you done in the past which has worked?

Thanks

reddit.com
u/Character_Cable_1531 — 20 days ago

how do you talk to customers before building?

I've tried to create businesses before but I realised I fall into the same trap of producing a service/product before I've spoken to what people actually mostly struggle with.

Because of this, I'm now doing the opposite - speaking to people in the space before I build anything.

Only problem is, not getting many replies! I guess no one really has a reason to tell a random problem their problems. How would you fix/what have you done in the past which has worked?

Thanks

reddit.com
u/Character_Cable_1531 — 20 days ago

how do you talk to customers before you build?

I've tried to create businesses before but I realised I fall into the same trap of producing a service/product before I've spoken to what people actually mostly struggle with.

Because of this, I'm now doing the opposite - speaking to people in the space before I build anything.

Only problem is, not getting many replies! I guess no one really has a reason to tell a random problem their problems. How would you fix/what have you done in the past which has worked?

Thanks

reddit.com
u/Character_Cable_1531 — 20 days ago

I built an AI agent that writes investor-grade industry digests by doing the research itself

Hi everyone,

Wanted to share something I've been building recently while learning more about AI agents.

Most AI news digests I've tried seem to do the same thing, pull a bunch of headlines, summarise them, then send them to you.

The issue is that if the source material is full of noise, the summary usually is too.

So as a bit of an experiment, I built an AI agent that tries to act more like a researcher than a summariser.

For example, if it finds a news article about a company announcement, it might decide to go and find the original research paper, read that, compare it against previous developments it has stored in memory, check whether the stock moved afterwards, and then decide whether it's actually meaningful or just hype.

What's interesting is that I don't tell it exactly what steps to follow. It decides which tools to use, what to investigate further, and when it's confident enough to move on.

It keeps track of companies and topics over time using memory, looks for primary sources instead of relying purely on articles, tries to separate real signal from marketing, and keeps track of upcoming events and catalysts.

I'm currently using it for quantum computing stocks because it's an area I'm interested in investing in. The problem is that it's also a really confusing space and I don't understand most of the science behind it, so I built it to explain everything in simple terms while still doing the deeper research in the background.

The same idea could probably work for AI, crypto, startups, defence, biotech, or pretty much any industry where there's a huge amount of information but not much signal.

The biggest thing I've learned from building it is that gathering information isn't really the hard part anymore. The hard part is deciding what's actually worth paying attention to.

If you'd like to see some of the outputs or results, feel free to DM me. Happy to answer any questions too. 😄

reddit.com
u/Character_Cable_1531 — 26 days ago