u/ComfortableNo2879

I created my NPS account via eNPS (NSDL CRA Protean) and everything is active now. I’ve received my PRAN and completed the initial contribution as well.

I’m currently working for one of the WITCH companies, and while entering my PRAN in the Corporate NPS portal, the portal only shows ICICI Bank PoP as the option. However, my current PoP is eNPS, so I’m a bit confused.

The NPS policy mentions:

“If you're already holding a PRAN account with Points of Presence other than ICICI Bank, submit the change of PoP form to ICICI Bank.”

My queries are:

Do I need to switch my PoP from eNPS → ICICI?

If yes, what is the exact process?

Can it be done online via CRA, or do I need to submit a physical form at an ICICI branch?

Any help would be much appreciated.