u/CozyLane

Just wanted to share my experience with Rylo Health. I have had great success with VialsRX, but they are on the pricier side of most telehealths.

Rylo Health just launched and has a special for the first 20 customers at $160/month forever - only a few slots left. The owner, Dylan, is VERY customer oriented and has excellent communication.

VialsRX has always been excellent in lightening fast turnaround and packaging. Easy Touch PACKAGED syringes and shipped by UPS 2-day in styrofoam container with 10 alcohol pads and Nordic ice pack. Bud date is 10/29/26. And clear vials - a big plus in my book after seeing the recent cloudy meds. Comes in B12 or glycine additive.

My order timeline:
I intentionally purchased on late Friday in hopes for an early week processing 🙂 in this summer heat.

Friday night - placed order
Approved within 2 hours with typed message and a little intro video from doctor.
Sent to pharmacy immediately and also immediately had a tracking number from UPS assigned showing as from Bask.
Monday morning - UPS had package tracking
Wednesday morning - DELIVERED. Basically a 2-day turn around.

The only issue I ran into is that I’m not getting emails/text updates from the portal….but it’s a Bask portal (easy navigation) and I easily could see updates, billing, RX and can pause or cancel or change things myself. The owner is working on getting this fixed for me. I’m happy 🤗 to have the Tirz that my body does best with at a reasonable price and getting monthly shipments keeps my BUD dates very current with a pharmacy I trust. (I’m sorry to say that Boudreaux just didn’t make the cut for me… I’ve seen too many issues to be comfortable.)

Placed order late Friday, approved shortly after, shipping notice Monday, and arrived COLD with 3 ice packs Tuesday! Excellent transaction from this new telehealth. *not thrilled with syringes in a baggie, but I have a box of individually wrapped that I bought to use.

I’ve texted with PreventativeMD - very responsive, customer service oriented, and participating in their Reddit sub. Patient portal is a little bit confusing (to me), but emails come through with updates.