u/Dazzling_Ad_6669

I want to order some makeup from Tira because a few things I want aren’t available on Nykaa, but I’m kinda scared after hearing about people having issues with returns 😭

My friend recently got a broken eyeshadow from Tira and they apparently refused to take it back, which is making me rethink ordering from there, especially since it’s makeup and can obviously arrive damaged.

For those who’ve ordered from Tira, how has your experience been with returns/refunds? If you received something broken or damaged, did they actually replace/refund it? And does taking an unboxing video help?

I’d just order from Nykaa but unfortunately the products I want aren’t available there :/