My last Wendy’s meal
Went tonight as a family because we were out and needed something quick. I implored my wife not to go to Wendy’s but she talked me into it. A couple sandwiches in my order, as is ALWAYS the case, were made incorrectly. I volunteered to take them to the counter while the family ate. After a few back and forth attempts at the counter to resolve, they handed me back two new sandwiches. Got back to my table, realized one (mine) was still wrong, and my fries and nuggs were now ice cold. I threw my food out and deleted the app. I will never eat at Wendy’s again. We’re just one family out of millions of customers, so they won’t miss the revenue, but I can’t do that to myself again. What’s worse is that I knew better.
I don’t know that I’ve ever been to a common chain where I’ve said I will definitely never eat here again, but Wendy’s (at least by me) is THAT bad…