independent mutual obligations?
sorry I couldn't find a correct flare for my question!!
I've recently gone back on jobseeker after withdrawing from studying (I'm 25 so no longer on YA). I had my claim appointment a couple weeks back and was told I'd be doing my mutual obligations independently via the workforce aus website
I'm more than capable of doing this and agreed to it, but I've noticed I've now been paired with a job provider and it no longer says that I'm doing my mutual obligations online?
for context, I have disabilities that qualify me for IEA, but I'm so confused as to why centrelink have said that I wouldn't be with a job provider but workforce australia says the opposite?
I can't even get in contact with the job provider that's suddenly set me appointments (their phone number rings out each time and they don't reply to emails?), there's no option to change to a different provider either
(I've been with this provider in the past and had a horrific experience where I made multiple formal complaints about communication and abelism, so no idea why I've been assigned to them again?)