Why do small firms think they can pay people peanuts? How do you change this mindset to grow?
Since leaving B4 and a large regional firm, I’ve become a partner at a 17 person operation. We are constantly looking for people so we can grow. The amount of work we have to turn down is staggering because we don’t have the capacity.
I’m only 1 year into being at this firm (brought in as a partner by the existing partners I knew for many years), so I don’t want to rock the boat but it’s very easy to understand why no one wants to work at our firm.
In my 14 years of experience it boils down to 3 simple things, pay, workload, and location (office, hybrid, remote). That’s it. Anything else is noise and can’t overcome the core 3. A 10/10 culture will never make up for low pay and in office.
I can’t tell you how many times I’ve heard “we can’t afford what these people want or what they’re currently making”. Not only is that not a good excuse, I’d argue you have to pay even more. Like most small firms we are mostly in the office since our clients are. That means your 1-2 day a week hybrid offer is going to have come with a bigger check. You’re already fighting an uphill battle as anyone who is young and determined is going to want to start their career at a larger firm to learn more. The more experienced people you have to not only beat industry pay, but you’re going to have to offer very high compensation or equity path because why would they work for you when they can do it themselves? Everyone loses their mind when a 8 year experience person wants $170k total compensation and/or outlined path to partnership. To me this isn’t unreasonable at all. But to my peers it’s so offensive they don’t even entertain it for a second. You would think they’re also asking to fuck their spouse that’s how offensive they think it is.
I don’t know if this is because they’ve been drinking the small firms kool aid too long or what. And don’t get me started on workload. Do we work B4 hours? No. But we are damn close to the regional firms I spent many years at. It’s literally a wash. So you can’t even argue a pay discount because you work less. But in my peers minds, they think maybe 100 hours less a year is worth a $20k discount. Why wouldn’t they take it?!
I don’t know what to do. We have some really smart people and a ton of work waiting on the sidelines. We could easily grow 15-20% for the next few years if we got more people. But when I express the elephants in the room, like pay, like in office, like every firm is struggling and we offer worse everything, I’m treated like a crazy drama queen. In my mind there is more than enough money to go around, it’s just changing the mindset that a kid coming out of college isn’t $50k anymore, it’s closer to $70k here in Michigan and resetting expectations that we don’t really offer anything other firms don’t and what we do, is not at a magnitude you think it is to make a difference in a new hires choice to come here.
This topic seems like a common theme on this sub. I wouldn’t be surprised if my managing partner has made posts/rants on this sub about not being able to find staff.
Edit: And before anyone says well the firm has 17 people, they clearly can grow. The firm has been floating around 15 people since 2012. So…….