Snap BS
My husband who was the main provider for our family recently lost his job and we applied for SNAP. It's been three months now and ive had to jump through hoops to try to get the $400 a month that i qualified for. The online portal hasn't worked for me and i was told by their tech line that there's nothing they can do- so i don't have a way to communicate/submit docs with them unless i fax & call. I've submitted every document and called 15 times in the last month just to be sure I've done everything to receive the help we need. I've completed the hour long interview, I paid to have documents faxed and I filled out paperwork after paperwork. I called today and was informed I was denied because of a form i didn't submit that they never told me about.
Why do I feel like like they wanted me to get denied? And maybe even purposely lied. I've never experienced this before and i have a deeper empathy and understanding for people in poverty.