I can confidently say I don't want to deal with BioLife anymore
Biolife is now likely using AI for their backsplashes on the app, and now force routes everything to a call center and expects you to go in person to speak with anyone at your actual location, or hand over your potential medical issues or follow up with completely random and likely poorly paid call centers, where they likely do not get trained on anything outside of writing down a message. I think that's it boys, I'm done with BioLife and the continued enshittification.