u/Endless_Aspire

Hi, I am trying to change the permissions on my child's xbox so they can play Minecraft online. I've followed guidance online but I cannot seem to change their permissions.

I've tried adding myself as a parent through the add parent option in the xbox itself but I got the message that my account is 'here already, another user on this device uses this Microsoft account'

If I log into either myself or my child's xbox account through the website everything is greyed out and I can't change anything regardless of the account (it seems to be asking me to verify my age so I'm not sure if that is why?).

I've set us up as a family on the Microsoft website. Although I've tried to add myself as an organiser after my child was on there first, for some reason my child is showing as an organiser? Not sure if this is affecting anything? Thanks

I've been running 3 x Eero 6+ on my home network. Connection lately has been terrible but I noticed it seem to be mainly on my home PC and work laptop. Phone and TV seem unaffected. For example it will suddenly drop on my PC, I will run Speedtest on my PC and phone which are on same desk, PC will show weak signal, phone full even though both connected to same Eero via same wifi. Any suggestions on what I can look at to fix this please?