So I won a lottery from the site and uploaded all my documents to it. As it would be my first year as an international student, I currently only have a proof of admission and TUE said that it would be enough for admission. However I just got a mail saying that my proof of enrollment (not admission but as I said TUE said it should be sufficient) is not valid.
I uploaded not a pdf and a jpg file of the same document now. I checked the dates are in the range. Is there something that I am missing? I also opened a support ticket but the mail said that I have 24 hours. Will something happen if Holland2Stay does not answer the ticket and cancel my booking in 24 hours?
Thanks in advance