u/Exact-Task-7433

Users adding comments compared to agents adding comments on RITMs/INCs

So I am trying to set up 2 different kinds of email notifications for incidents and req items. One of the conditions that I can choose [Additional comments] [changes]. There is no way to determine who it the person adding the comment meaning I can not do [Additional comments] [changed by] [User].

I understand that additional comments and work notes are not fields of the incident or ritm record and has a seperate entity in sys_journal if I am not mistaken. So right now my notification is set to 'who will receive' containing the assigned_to and is given a link to ${URI_REF} which links to the platform UI . And then a nother notification with same condition but sent to user with a mailscript linked to the service portal ritm record.

So what happens is both notifications fire to both people if either one of them add a comment and they see it in their own respective sites. in other words if user adds comment, they still get an email about a comment being added, same as agent.

Its really not THAT big of a deal but I can see maybe in the future some VIP personnel might find it annoying. Any reliable workaround?

reddit.com
u/Exact-Task-7433 — 11 hours ago

Reddit better than servicenow community?

Maybe it is because I am not a full fledged developer and AI has basically allowed me to stop learning how to script but I feel like I have gotten better responses and solutions from this subreddit than the ServiceNow community. The response time is also another thing, people usually reply right away. ChatGPT tends to hallucinate a lot on how-to's compared to just wanting script. Thoughts?

reddit.com
u/Exact-Task-7433 — 11 hours ago

ChatGPT or Claude

Which one do you use and why? I use ChatGPT and I have been getting by okay when I need complex scripts for scipt inculdes, catalog client scripts and some business rules. I can not believe I actually used to study for this stuff. Sometimes, it gets other stuff wrong like how to do stuff in the system but scripts are pretty accurate. I haven't tried Clause but I know a lot of developers use it. This is my first IT job that I got being transfered in public sector due to having a few certs. I am thinking of giving Claude a try. The other reason I really like ChatGPT is for like personal stuff, if I wanna plan stuff or need more information on non work related things.

reddit.com
u/Exact-Task-7433 — 3 days ago
▲ 1 r/nassaucounty+1 crossposts

Ray Longo's in Garden City

32M not looking to be a pro. Fairly athletic for my age. I have experience with highschool wrestling, 1 year of bjj and very little striking.

Looking to get back since I am failry sorted out in other aspects of life. Main goal is to be skill ready and get in to a routine which I can't do with regular gym sessions.

Mainly interested in wrestling and nogi grappling. eventually I do want to incoroprate striking or even MMA.

Just interested to know if anyone goes there at a non-pro level and if you could tell me more about the schedule/pricing etc. or any other recommendations.

I've noticed in my area that there arent a lot of wrestling-specific clubs or even classes at mma gyms which I am mainly interested. I live in New Hyde Park for context.

reddit.com
u/Exact-Task-7433 — 11 days ago
▲ 6 r/manhattan+2 crossposts

Looking for a propeller hat for a 1-year-old

I bought this hat for my nephew (11 months old) from Amazon cause I intend to where matching outfits with him but it doesn't fit him at all. The original listing said 7-24 months old and now they changed it:

https://www.amazon.com/dp/B0CYZLNSJR?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

Does anyone know where I can find this locally in nyc or nearby? the circumference of his head is 43 cm.

Please help, I really need this.

reddit.com
u/Exact-Task-7433 — 13 days ago

Okay, So I've been seeing a lot of comments from our Bengali brothers under any post about Pakistan and its success or military actions always bringing up that we mass murdered 3 million of their people (our own people at that time).

Now my understanding and knowledge of this history is very limited and mostly from heresay so I am genuinely asking. Is there truth to this? Are there 2 sides to this story? Is the number accurate? What are the most credible sources of this number and events leading up to this.

Some opinions are that while the number is true, a lot of these killings were perpetrated by the razakar force as well. Some people flat out deny this and say it was not that much and casualties were a result of indian and british forces and effects of post-colonialism and post-independency.

Do we accept and hold our head down in shame like Germany or do we flat out deny and try to paint this as a "both sides" kind of situation like the Zionists?

Interested to hear varying opinions

reddit.com
u/Exact-Task-7433 — 14 days ago

Hey all,

I work in IT (local 2627) with a specific software application that I have a few certifications for. I wanted to know if anyone in IT that is a public servant has ever picked up contracts as a consultant and if so, was there anything you had to disclose to the agency? For context, I have an S corp so I would be taking corp-to-corp contracts.

reddit.com
u/Exact-Task-7433 — 23 days ago