Story Time
I had visited a customer to perform a walkthrough of the work requested:
+ Install window treatment (20)
+ Install bidet (3)
+ Install closet system (2)
+ Install pendant light (3)
+ Install chandelier
+ Install faux mantle
All in all what looked like a profitable day. I hired another handyman to make the day go faster
We arrived at 8:00 AM, got pleasantries out of the way and went to work.
Upon closer inspection, I noticed the pendant lights were already installed as well as the chandelier. Then the customer tells me the closet systems are off the table
By now, I am a third of the way through the window treatment install.
I smile and say to myself, "Time to pack up and leave." I motion to the other handyman and we get our tools together and exit the house and drive away.
The next morning, the customer texts me what time would I be returning. Iet them know I won't be. They ask why? I reply, "Had I known you had the lights installed in the kitchen and dining area, I would have revised my estimate." I continued "When you told me the closet systems were not being done, I decided to leave and not return as you did not have the decency to communicate with me before being onsite even though you had several days to do so."
I then asked to be compensated for the work completed. Of course he said no and then goes on to say he has guests arriving over the weekend, blah, blah...
"I'll take the hit on the chin" I tell him but I won't be returning and he will be blocked.
Making the switch to commercial has been a blessing as the headaches and double crosses are to a minimum. Besides, when I am double-crossed in commercial, I almost always come out ahead.
Anyone have stories to share about the good life working resi?