▲ 17 r/verizon

Verizon punishing my husband after THEY let a scammer try to get access to his account

Do clowns run Verizon? This is a genuine question.

On Monday, my husband (who used to share a plan with his father, who passed away earlier this year), got texts from Verizon saying he was “added to the queue” and then “next in line” for in-person support at a New Jersey Verizon store (we don’t live in NJ). He thought they were spam so he ignored.

The next day, his phone line gets shut off and he spends nearly all day either on the phone or in person at a store trying to get it resolved. Finds out there are at least 2 other random #s on his account that he has no idea who they are, but they have the same area code. We were able to see one person’s first and last name, email, and phone # and the second person was listed as a backup with just a first name and phone #. I actually called one of them and it’s some bozo who I think was definitely trying to buy an iPhone off the account because he said he isn’t even a Verizon customer but admitted to trying to purchase an iPhone from Verizon over the phone the day before.

My husband spends ANOTHER half day dealing with this on Wednesday, finally gets some resolution with CS creating a “new” account just for him. Verizon claimed there could have been a typo when a rep typed in my husband’s SSN but that seems far-fetched because how would that cause two random people to be added to the account?

Then TODAY after even more time on the phone talking to the fraud department (aka clown school) he submits photos of his ID and they REJECT him as if he’s the one claiming to be someone he’s not.

This has got to be the most infuriating customer service experience we’ve ever gone through. All in, he’s wasted days of his life talking to incompetent Verizon employees and there’s been 0 clear answer as to what’s going and 0 resolution.

Anyone gone through anything similar or have any suggestions on recourse?

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u/FormalOk5902 — 7 days ago

Anything you wish you had done differently titrating up?

I’m about to finish my first of two months on 9 mg and trying to prepare myself for 25mg. As I do that, curious if there’s anything you all wish you had done different or in prep for 25.

For context, I spent 1 month on 1.5mg, 1 month on 4mg, and will have done 2 months on 9mg. Food noise is quieter, but I haven’t had any side effects and have not lost any weight.

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u/FormalOk5902 — 2 months ago

Neighbor wants us to sign an easement before we sell the house

My husband and I have unfortunately become homeowners of a house in the rural Midwest after my father-in-law passed away this year. We're currently in the process of getting it ready to list since we live halfway across the country from where this home is.

My husband grew up in this house, and has known his neighbors (a now elderly couple) since he was at least 3 years old. They're nice people but since we've taken over ownership there have a been a few disagreements (they didn't want us Airbnb-ing our home, have collected full yearly HOA "fees" from us despite us selling in the next few months, and are not always understanding about our lack of ability to maintain the backyard in the same way as my FIL did).

OK now here's where we need advice: the property my FIL owned includes a large backyard and hill with a path that leads to the back of the two houses. Over the years, there was a sort of agreement that the neighbor could cut through the backyard when needed (ex: he recently got his deck rebuilt and the crews were going in/out through our back hill).

A day after we told him we were selling the house, he went to speak to a lawyer about an easement agreement and would like us to sign it before the home gets put on the market. We told him we don't want to do that and in fact, had just turned in the seller disclosure which asked about easements.

Are we being rude? Is there any reason we should consider signing the easement agreement? I find it hard to believe that a potential buyer would want to consider property that has an easement on it with a neighbor they do not know.

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u/FormalOk5902 — 2 months ago

House cleaner recs?

I'm looking for recommendations for a one-time house deep clean of a 3 bed/3 bath home (residential, not a rental or Airbnb) in Kimberling City. Not looking to spend more than $350 if possible. For context: the home itself will be pretty cleared out with very minimal furniture/personal items. Must have availability Aug 10th or 11th.

Appreciate any leads!

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u/FormalOk5902 — 3 months ago

Anyone selling a size 12 charger?

I recently cross-posted about finding an Oura ring and trying to get it back to its owner. Sadly, the owner was notified but never reached out so now I'm trying to figure out how my husband can use it. Sounds like I need a size 12 charger to factory reset it so wondering if anyone's looking to offload one? Thanks!

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u/FormalOk5902 — 5 months ago

Already got in touch with Oura Support who said they have tried to contact the owner. So if you lost an Oura ring last week around Hoyt/Baltic Street…check your email! Would love to get it back to its owner.

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u/FormalOk5902 — 6 months ago

Already got in touch with Oura Support who said they have tried to contact the owner. So if you lost an Oura ring last week around Hoyt/Baltic Street…check your email! Would love to get it back to its owner.

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u/FormalOk5902 — 6 months ago