
Swiggy Customer Support over the years has worsened signifcantly
Atleast they're honest🤣. Jokes apart, I remember when few years back they used to give refunds pretty easily, used to remind me of steam support. But now their support along w service has declined massively, had wrong items with insufficient compensation 2 times in a row. Atleast the first one was subjective (cheesecake came in poor conditon and got offered swiggy credit only), the second time Rs.265 worth of items were missing completely and they only offered Rs.215 as compensation. No reply to my strongly worded E-mail either
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I usually cut these customer support employees some slack but I was really hungry and half my order was missing, really pissed me off and might be my last straw