Models $0 due but still scheduled for autopay.
I have a Mohela loan that takes 169.88 on the 19th of the month and is supposed to be on that schedule until 2032. When it will be paid off. Today we got an email saying we have 0.00 due for May but the payment is still scheduled and it’s not supposed to be paid off until 7/32
I signed in and I have an alert than an overpayment is no longer auto allocated but that wouldn’t really apply to me since I’m not making an over payment and I only have the one loan anyway. I tried a web chat and calling but after being on hold for 2 hours I gave up. Any ideas why it would say that?