A customer just got mad at me because I didn't ask her how she was doing.
I am the only person running my department. Every day I have a humanly impossible amount of tasks to complete by myself. I am always very friendly with customers and happy to help. I don't, however, always ask every single one of the hundreds of customers that come through how they are doing because I have a lot on my plate and sometimes it annoys customers if I'm always asking if they need help. I'm the kind of person that likes to get in and get out and feel rushed if everyone is asking me how I'm doing, so I smile and say hello but don't rush them.
This lady walks in my department and I'm about 20 feet away from her. I do pass her to go get another box, but she's in my peripherals, not even facing me, and seems to be doing fine.
She turns around and starts laying into me. She's like, "I think it's fucking INSANE that you haven't even asked if I need help when it's OBVIOUS that I'm struggling to find what I'm looking for"
I just tried to kill her with kindness and smile and say, "yes, ma'am, what can I help you find?"
She puts her hand in my face and screams, "BYE"
I say, "ma'am, I have no problem helping anyone who asks for assistance"
She says, "I SAID BYE"
Then she storms off. I think she told my manager, but I'm not sure yet.
I'm extremely sensitive and it made me tear up. I'm not really cut out for customer interactions and am going through a lot on my personal life, so I kinda just fell apart. But I sucked it up. Why are people so entitled and hateful?