HP Support Assistant won’t download F.24 BIOS update
I have an Omen 30L GT-13 1xxx desktop computer, with a current BIOS of F.21 11/21/2024 version.
A game I’m wanting to play says I need to update my BIOS, however there is only an older version on the HP Support Website (F.13). So I download HP Support Assistant as that’s what the website recommended, and there it is: My PC needs to update BIOS to F.24
Going through the steps, I get to the option asking me to update, put it on a separate drive, or copy the update. I just clicked update, took me to the installer, and everything was fine and dandy
After closing the installer (Not HP Support Assistant), my desktop just freezes. No keyboard input will work, mouse won’t move, everything is just stuck. I’m safely able to reboot my computer after it freezes, as I’ve done it 3 times now and everything still seems to be working normally. But I waited over an hour to see if it would do anything the first time, and no
I got into contact with customer service, and the AI bot really didn’t help with anything, just the same “restart your computer, do you wanna try again” bull crap