Left click on Logitech MX Master 3S stopped clicking.
I've owned my MX Master 3s for less than two years and these past few weeks, the left click has failed to register or work.
I've tried everything for troubleshooting based on the advice they gave. Ensuring it was fully charged, updated, cleaning with air, pairing with bluetooth or the bolt adapter.
It's unacceptable an expensive mouse like this stops working while I have cheap wired mice that are almost a decade old, and my old anywhere 2S still work.
I tried contacting support and the best they would offer is a 30% discount on my next order. How can I have confidence to buy another product if a premium product like this fails after only 1-2 years of use? I even reached out and asked if I can at least get help to get a part to replace the defective part, I can try to fix it myself if they cant help with a replacement. Their advice? Contact a repair center to fix it for more than the cost of the mouse.
I've been a huge logitech fan owning products like the Logitech G Pro X headset, mx keys mini and mechanical, multiple mouses and other devices. The first and only time I reach out for help, you're turned down. Really disappointing.
I've looked up the issue, and it seems really common amongst the anywhere 3 series. Is this a defective part they are using? Anyone else experience this and find a fix?