Sky installed wifi in closed cupboard
Hi all, as the title says I’m having a bit of an issue with the placement of my sky broadband box following installation.
Long story short I had a problem with the person that installed my sky service (working for Kelly Communications), he didn’t speak to anyone about wire placement which caused conflict with my neighbour which meant a different engineer had to come out and redo it all.
Following the wiring im thinking of other things this idiot might have messed up, mainly the fact that my wifi box is in a closed cupboard where it is impossible to connect anything via LAN. When I asked the engineer what to do he just said “buy yourself a long Ethernet cable” which shocked me as I assumed that would be part of the installation.
My question is, do I complain to Sky about this cowboy installation engineer and how we are losing signal because the wifi is in a bloody cupboard? and as I’m unemployed due to redundancy I feel like I should not be having to pay for an Ethernet cable to reach my tv/playstation/smart home stuff!
(Sorry for the rant)
[Edit - added photo of the wifi in the cupboard to the comments]