
Additional docs for PNB CC Application
I sent a PNB CC application online last August 1 for the Travel Club Plat Mastercard since NAFFL sya. I was told by the CS rep to wait up to 14 days for updates. Today, I tried calling them to check kung declined ba o appved yung application ko since I did not hear a thing from them after the initial submission. So the CS checked and told me need ko daw magpadala ng Birth Cert as additional document and proof ng aking place of birth.
So I asked kung paano ko ito ipapadala. I thought magbibigay siya ng email on where to send it pero ang sabi nya, I had to go back sa website, fill out the same Adobe form and attach everything again including this time yung birth cert ko. I asked bakit and if hindi ba mata-tag as hard inquiry yun since double na yung forms. Sabi nya hindi naman daw dahil sa name ko pa din daw ito naka-tag para lang makuha nila yung additional attachment. I just said okay then ended the call
So since medyo nalalabuan ako sa info and instructions, tumawag ako ulit to clarify, pero ni-ready ko na lahat ng needs ulit and nala-fill out nako ng form, ready for signature and submission na. And again. Same instructions were given ng next CS so I just went ahead and submitted the form and the documents again. Then wait daw ako 3business days for the notification.
Sa mga PNB CC holders, have you experienced the same during your online applications? And if yes, any light at the end of the tunnel sa possibility na approved ba o declined ang application ko?hehe