Interview advice
**Geek Squad interview coming up — what should I expect and how do I prep?**
Hey everyone, I have a Geek Squad interview coming up and wanted some advice on how to best prepare. I've already completed the video interview and got to briefly introduce myself to the hiring manager, so I'm past the initial screening stage.
I have a background in CS and some hands-on experience with hardware/software troubleshooting, but I've never interviewed for a retail tech role before so I'm not totally sure what to expect next.
A few things I'm wondering:
- What kind of questions do they usually ask at this stage? More behavioral or technical?
- Do they test you on specific hardware/software knowledge on the spot?
- Any tips on how to talk about customer service experience if you don't have a ton of it?
- Is there anything specific to Geek Squad culture or the way they do things that I should know going in?
Any advice from people who've been through it (or work there now) would be huge. Thanks in advance!