Better DMV experience
Ever since Gov Stein hired Paul Tine, the General Assembly reluctantly put more money into the NC DMV last year, hired more examiners, revamped their technology, and opened more locations -- anyone else had a more improved experience?
My dad was upgrading his driver's license to REAL ID today and went to his appointment in Carrboro an hour early. There were like several people ahead of him in line, so the examiners put him on the waitlist. He had everything with him, he was called up, did the transaction, and was home before his original appointment time.
I was impressed when I heard that, but I know everyone has a different experience.