Fold on Spectrum Mobile
Bought the Fold directly from Motorola. Their website said it’s compatible with Spectrum. Tried to activate it with the eSIM and it said it isn’t. Chatted with customer service and they said it wasn’t compatible either, trying the sim 1 slot IMEI and the eSIM IMEI. Would it be worth getting a physical sim and trying that, or just returning the phone?
ETA: current phone is an iPhone 16 Pro Max so I don’t have physical sim tray.